Yankiel Vilches | Page 29

On time and complete service performed during the appointment. Pleasant staff and clean waiting area. appointment. Pleasant staff and clean waiting area. More

by Dawnas1 Verified Customer Verified Customer

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Yankiel Was very helpful getting our car squeezed in on Saturday instead of needing to wait until Wednesday. Saturday instead of needing to wait until Wednesday. More

by AHLMWILLIS Verified Customer Verified Customer

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My husband dropped off our 2019 Flex on 6/27. My husband was unavailable when it was ready on 6/30, so I went to pick it up. When I arrived, the cashier asked who my service tech was but I didn’t My husband was unavailable when it was ready on 6/30, so I went to pick it up. When I arrived, the cashier asked who my service tech was but I didn’t know and wasn’t able to contact my husband. She told me that it “would sure save her a lot of time if I could figure out who my tech was.” The cashier’s response was unprofessional and inappropriate. The dealership needs 1- a better system so that the cashiers can easily identify where a car is on their lot and 2- customer service training for their employees. They were unable to locate my car for nearly 20 minutes, which made me question the security, organization, and efficacy of the dealership. More

by Christamatteis Verified Customer Verified Customer

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Yankiel was very professional and informative during the repair, I'd recommend everyone come see him repair, I'd recommend everyone come see him More

by Christiangarcia23 Verified Customer Verified Customer

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If you need your car or truck fixed on a Saturday your sol and if Saturday is your only day of your silver unless you need a oil Change sol and if Saturday is your only day of your silver unless you need a oil Change More

by George111776 Verified Customer Verified Customer

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Excellent Service! The Dealer I trust! I drive from Citrus County FL, 3.5 hours to have all my service done at Wayne Akers! The Dealer I trust! I drive from Citrus County FL, 3.5 hours to have all my service done at Wayne Akers! More

by n.n.berbes Verified Customer Verified Customer

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Attentive service advisor. Easy in and out for service. I like going here for my service. Easy in and out for service. I like going here for my service. More

by Dchurch999 Verified Customer Verified Customer

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Mr Yankiel is very professional and is a true customer care person very ability with both language ‘s (English and Spanish),. That’s the type of personal that the company should keep. amd keep. care person very ability with both language ‘s (English and Spanish),. That’s the type of personal that the company should keep. amd keep. More

by ELGOYORYU1@GMAIL.COM Verified Customer Verified Customer

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See previous comments as really appreciate the courteous young man in dealing with my 88 year old mother! young man in dealing with my 88 year old mother! More

by Rogtruth1 Verified Customer Verified Customer

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Customer service that I appreciate. I had no appointment, but my vehicle was done on time. I had no appointment, but my vehicle was done on time. More

by DAMEIONWILSON Verified Customer Verified Customer

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