Yammonika Patterson

Everything on the customer service side great. Staff was very kind and helpful. Sales rep gave me a lift to work. The fell short on the car maintenance side. The mechanics left greasy/oily han Staff was very kind and helpful. Sales rep gave me a lift to work. The fell short on the car maintenance side. The mechanics left greasy/oily handprints on the car seat, center console and steering wheel. This took multiple attempts to finally clean up. The wheels where balanced and the used white/light grey weights on my black rims. They stick out like a sore thumb once you see them. This shows a concerning lack of detail/care from the mechanics. More

by Mknowles Verified Customer Verified Customer

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Everything is better the second time around. We aii make mistakes and Ms Newton saved the dayy. We aii make mistakes and Ms Newton saved the dayy. More

by BIGBLUEMUSIC Verified Customer Verified Customer

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Personal courtesy quick to help and they always calls me back if I buy another truck this is were i will go thank you. back if I buy another truck this is were i will go thank you. More

by SENSEIATKSA Verified Customer Verified Customer

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Service scheduling was completed promptly. Service visit for first oil change, tire rotation, vehicle inspection was completely in a timely manner. Service visit for first oil change, tire rotation, vehicle inspection was completely in a timely manner. More

by Reva Verified Customer Verified Customer

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Yammonika was very nice and worked me in without an appointment. Courtesy and understanding go a long way. appointment. Courtesy and understanding go a long way. More

by none25 Verified Customer Verified Customer

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took my truck in i had done the spark plugs wires and coil packs i think they pulled the wire instead of housing on the spark plug n ripped the wire out so i had to get all new wires and spark plugs just coil packs i think they pulled the wire instead of housing on the spark plug n ripped the wire out so i had to get all new wires and spark plugs just for them ripping 1 out(didn’t even have 10000 miles on the old ones) and they decided to charge me 1000 for it to not even be the problem it has a lifter and cam problem 1000$ just to change out 8 wires and 8 spark plugs. never doing business again More

by none25 Verified Customer Verified Customer

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Always professional and courteous! Very good at keeping you informed on the status of vehicle. Very good at keeping you informed on the status of vehicle. More

by staceydykes Verified Customer Verified Customer

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The dealer ship made sure everything was done well and solved all problems. Work was professionally. solved all problems. Work was professionally. More

by BIGBLUEMUSIC Verified Customer Verified Customer

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Yammonika Was very cordial and greeted me right away as I walked in the building. Provided an excellent service. walked in the building. Provided an excellent service. More

by i23nickdavis32i Verified Customer Verified Customer

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It should not take 2 hours for an oil change. If they are double or triple booking like a doctors office then they need to stop. If they are short handed when you arrive, they should give tell y If they are double or triple booking like a doctors office then they need to stop. If they are short handed when you arrive, they should give tell you and give you the option of rescheduling. I walked back to see what was taking so long after 1 hr 50 min. My paperwork and keys were laying in her counter. I asked if I was ready to go and she then copped an attitude and told me she had to finish the paperwork and she had others in front of me. I told her I had another appointment so then she finally does my paperwork. While I was waiting for the service, I went into the showroom to see about pricing on a new C8 corvette. There were at least 4 salespeople within sight and no one asked if they could help me. Finally, Jason came by from a back office and asked if I had been helped. He took me back to his office and helped me. More

by none25 Verified Customer Verified Customer

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