Wilson Quinones
Wilson Quinones at Ed Napleton Acura
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Wilson Quinones

Sales

Ed Napleton Acura

745 West Lake Street
Elmhurst, IL 60126

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4.7
106 Reviews
4.7

106 Reviews

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106 Reviews of Wilson Quinones

February 16, 2025

Dealership Rating
Employee Rating

Professional and straightforward - no haggle pricing was refreshing. Faris was very helpful and really easy to work with. Financing was easy. We love our newly purchased 2023 Acura with the technology packa More

by kristysmith82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gonzalez, Anes Topic , Faris Ahmad

July 25, 2024

Dealership Rating
Employee Rating

Went to the dealership to look at a used Cadillac was called a number of times emailed the number of times only to find out when we got there the radio in the Cadillac was destroyed nothing in the ad not More

by vintagedragtommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 26, 2024

Ed Napleton Acura responded

Vintagedragtommy, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We are always trying to be transparent as possible about our used cars history we have access to. Also we post on our website pictures to make sure customer can see car from any angle before coming in. We are very sorry if you feel we tried to hide anything. That is not the case. We would like to try work with you to rectify this experience. Please give us a call at your earlies convenience so we can find the best solution that will work for you. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

May 02, 2023

Dealership Rating
Employee Rating

Steven Martin is vary good Salesman really help me and my family is making a great decision in buying a new vehicle More

by Sandradenisewilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 13, 2023

Dealership Rating
Employee Rating

Steven was awesome with introducing a new vehicle of interest of mine! Very knowledgeable and helpful with any questions asked. Will certainly do business with him and this dealership in the near future More

by Wrightcharmaine10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 12, 2023

Dealership Rating
Employee Rating

Steven Martin is the best came in for service and got real Sweet deal on 2023 MDX. More

by Derrickholiday86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2023

Derrickholiday86 responded

Great service work from the salesperson Steven Martin. He knew the product he was selling and did a wonderful job. Thanks for your service.

April 12, 2023

Dealership Rating
Employee Rating

Great customer service Steven Martin. Very polite, and welcoming. I appreciate coming to Napleton Kia! More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 12, 2023

Dealership Rating
Employee Rating

Luis Garcia, Cedell, and Bryan are awesome! They were so welcoming and made sure my car was completely taken care of from being to end and even made sure my wait was smooth. I highly recommend More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2023

Dealership Rating
Employee Rating

Steven Martin was very good in getting me info on trade in my Optima for the K5 please see him his the best. More

by 2440flap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 05, 2023

Dealership Rating
Employee Rating

Steven Martin is very helpful on graded to a SUV. I'm thinking about upgrading to a Tellride or Sorento and I will be coming to see him when we're ready for an upgrade More

by Lucianajenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Ed Napleton Acura responded

Lucianajenkins, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Acura! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

March 31, 2023

Dealership Rating
Employee Rating

Slavik is a great manager very polite and got a lot of knowledge I would recommend anyone to go see Slavik yo make car buying experience the best More

by Aboudmoheymen87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

Ed Napleton Acura responded

Hi, we're glad to hear our Staff Slavik took such great care of you! We hope we can continue to be of service to you down the road! We appreciate you choosing Chicago-land's #1 Acura Dealership!

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