Wilson Abrego
Wilson Abrego at INFINITI Van Nuys

Wilson Abrego | Page 2

Service Advisor

INFINITI Van Nuys

5455 Van Nuys Blvd
Los Angeles, CA 91401

4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Wilson Abrego

September 26, 2026

Dealership Rating
Employee Rating

Great service and very helpful. Will Abrego has been on top of it and extremely helpful in guiding me through the process. I highly recommend him for future services. More

by oraygoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2026

INFINITI Van Nuys responded

Our service team enjoyed guiding you through the service on your Q50. Hearing that Wilson’s guidance made the process easy means a lot to our service team. Thank you for recommending us for any future service needs.

September 21, 2026

Dealership Rating
Employee Rating

On Friday the18th I took my Q50 ,for servicing,I spent all day and nothing was done. More

by MACKIE.DMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2026

INFINITI Van Nuys responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 18, 2026

Dealership Rating
Employee Rating

As always, my experience with your service department was great, Wilson is a true professional & the dealership is fortunate to have him as an employee! More

by HERBIEKAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

INFINITI Van Nuys responded

Your mention of Wilson’s professionalism reflects how our service team strives to deliver expert care. Thank you for celebrating his professionalism. Knowing that the service for your INFINITI Q50 continues to meet your expectations is rewarding.

September 13, 2026

Dealership Rating
Employee Rating

It was all very good. Thank you very much. I have nothing left to say. Goodbye. More

by Christian Stoianovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2026

INFINITI Van Nuys responded

Thanks so much for the five-star rating and your kind words. Knowing the service on your Q50 met your expectations is rewarding.

September 03, 2026

Dealership Rating
Employee Rating

Wilson was exceptional as always! It's always a pleasure to work with him. I know things will get done right. You are so fortunate to have him on your team. He always makes me feel More

by KIM_CONROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santiago Baez, Rudy Ruiz

Sep 03, 2026

INFINITI Van Nuys responded

Knowing that Wilson makes you feel valued and confident in our service means a great deal to our team. It’s our pleasure to care for your QX50, and we’re honored you trust us with your Nissan as well.

August 26, 2026

Dealership Rating
Employee Rating

Everyone was polite and knowledgeable. The service took too long. It might have been more tolerable if there was food or snacks for the customers. They told me they do not offer a loaner c More

by Sandi.roth110240
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santiago Baez, Rudy Ruiz , Mr Abrego

Aug 28, 2026

INFINITI Van Nuys responded

Thank you for sharing your experience with us, Sandi. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you'd be willing to share your concerns in more detail! We appreciate your business and hope to see you again.

August 24, 2026

Dealership Rating
Employee Rating

I am very pleased with my recent visit to Van Nuys Infinity. Wilson my service advisor was very professional & Van Nuys Infiniti should be proud to have him as an employee! Great work..... More

by HERBIEKAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Ruiz, Josh Fuentes, Santiago Baez, Rudy Ruiz , Matthew Hansen

Aug 24, 2026

INFINITI Van Nuys responded

Our service department enjoyed assisting you with your INFINITI Q50 and is proud to have a dedicated advisor like Wilson. Knowing that his professionalism met your expectations means a great deal to our team. We hope to see you again soon.

August 22, 2026

Dealership Rating
Employee Rating

I have consistently experienced outstanding services from the service department. I would not bring my Infiniti car anywhere else. More

by MONATELIERBIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santiago Baez, Rudy Ruiz

Aug 22, 2026

INFINITI Van Nuys responded

Knowing that you’ve repeatedly experienced top-notch service from our service team means a lot to us. Hearing that you wouldn’t bring your Infiniti Q50 anywhere else means a great deal to our team.

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