Rudy Ruiz

Great service, efficient and thorough. Appreciate the hard work of the team members. Thank you. Appreciate the hard work of the team members. Thank you. More

by Alisaforever2003 Verified Customer Verified Customer

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I had an amazing experience at Infiniti Van Nuys. Rudy was my service guy and he was awesome. Great costomer service will keep me coming back... Rudy was my service guy and he was awesome. Great costomer service will keep me coming back... More

by AACWIOK Verified Customer Verified Customer

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The service is always courteous, knowledgeable and prompt, the waiting room is comfortable and stocked with coffee, so great experience every time. prompt, the waiting room is comfortable and stocked with coffee, so great experience every time. More

by Ilyamail Verified Customer Verified Customer

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The entire staff was incredibly professional, friendly and helpful! Everyone made sure I was taken care of, especially when my car seat got stuck. Excellent customer service! and helpful! Everyone made sure I was taken care of, especially when my car seat got stuck. Excellent customer service! More

by Kay88 Verified Customer Verified Customer

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Efficient, clean and highly credible. Wilson is highly professional and provided excellent customer service. My car was serviced and completed within the 1 hour while I waited. The work w Wilson is highly professional and provided excellent customer service. My car was serviced and completed within the 1 hour while I waited. The work was completed exceptionally well! More

by S.Richard Verified Customer Verified Customer

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CAME IN FOR A RECALL. THEY EXPLAINED TO ME CLEARLY WHAT NEEDS TO BE DONE. AND FRIENDLY STUFF WITH GREAT EXPERIENCE. THEY EXPLAINED TO ME CLEARLY WHAT NEEDS TO BE DONE. AND FRIENDLY STUFF WITH GREAT EXPERIENCE. More

by CHAOL Verified Customer Verified Customer

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I bought my car in bc my check engine light came on. Santiago was awesome. He went through everything and gave me a clear understanding of the condition of my car. It was a quick turnaround. I got my ca Santiago was awesome. He went through everything and gave me a clear understanding of the condition of my car. It was a quick turnaround. I got my car back the same day! Thanks guys! More

by VEDA.SWILLIAMS Verified Customer Verified Customer

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Exactly service thoroughly explained what was needed and why? When Rudy was there he always followed up to make my car running performing as expected after service! why? When Rudy was there he always followed up to make my car running performing as expected after service! More

by ABLAKE1214 Verified Customer Verified Customer

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Wilson was exceptional as always! It's always a pleasure to work with him. I know things will get done right. You are so fortunate to have him on your team. He always makes me feel It's always a pleasure to work with him. I know things will get done right. You are so fortunate to have him on your team. He always makes me feel like I'm valued. Because of him, I brought our Nissan over. He's just the best! More

by KIM_CONROY Verified Customer Verified Customer

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Everyone was polite and knowledgeable. The service took too long. It might have been more tolerable if there was food or snacks for the customers. They told me they do not offer a loaner c The service took too long. It might have been more tolerable if there was food or snacks for the customers. They told me they do not offer a loaner car for my service but 3 1/2 hours is too long to wait there. I was estimated less time and I had an appointment. More

by Sandi.roth110240 Verified Customer Verified Customer

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