Santiago Baez

Great service, efficient and thorough. Appreciate the hard work of the team members. Thank you. Appreciate the hard work of the team members. Thank you. More

by Alisaforever2003 Verified Customer Verified Customer

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First time here. Bought my Infiniti in Georgia, always get my work done at the dealership. Service was great here. They looked up my past services to determine what w Bought my Infiniti in Georgia, always get my work done at the dealership. Service was great here. They looked up my past services to determine what work needed to be done before my cross country drive. I will be returning here for future services when I return back. Felt the recommendations were fair and in my vehicles best interest. More

by thebrindlebeagle Verified Customer Verified Customer

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Great service dedicated service team. Santiago Willi and Josh worked together to make my experience at INFINITI of Van Nuys unforgettable Santiago Willi and Josh worked together to make my experience at INFINITI of Van Nuys unforgettable More

by FNOGUERA Verified Customer Verified Customer

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The entire staff was incredibly professional, friendly and helpful! Everyone made sure I was taken care of, especially when my car seat got stuck. Excellent customer service! and helpful! Everyone made sure I was taken care of, especially when my car seat got stuck. Excellent customer service! More

by Kay88 Verified Customer Verified Customer

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Efficient, clean and highly credible. Wilson is highly professional and provided excellent customer service. My car was serviced and completed within the 1 hour while I waited. The work w Wilson is highly professional and provided excellent customer service. My car was serviced and completed within the 1 hour while I waited. The work was completed exceptionally well! More

by S.Richard Verified Customer Verified Customer

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CAME IN FOR A RECALL. THEY EXPLAINED TO ME CLEARLY WHAT NEEDS TO BE DONE. AND FRIENDLY STUFF WITH GREAT EXPERIENCE. THEY EXPLAINED TO ME CLEARLY WHAT NEEDS TO BE DONE. AND FRIENDLY STUFF WITH GREAT EXPERIENCE. More

by CHAOL Verified Customer Verified Customer

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Very good Santiago was outstanding very attentive and caring The dealership is well run with responsive staff caring The dealership is well run with responsive staff More

by MSklansky Verified Customer Verified Customer

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Excellent service as usual. Santiago kept me updated and aware of what was happening. I usually work with Wil. Wil wasn't there but he and Santiago were in communication to en Santiago kept me updated and aware of what was happening. I usually work with Wil. Wil wasn't there but he and Santiago were in communication to ensure the issue with my vehicle was thoroughly repaired. They are a great team and I'm very happy with their service. I always feel like I'm in good hands. More

by KIM_CONROY Verified Customer Verified Customer

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Infiniti's service department has treated me with care and being straightforward. Santiago gives excellent customer service. and being straightforward. Santiago gives excellent customer service. More

by bearco65 Verified Customer Verified Customer

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I bought my car in bc my check engine light came on. Santiago was awesome. He went through everything and gave me a clear understanding of the condition of my car. It was a quick turnaround. I got my ca Santiago was awesome. He went through everything and gave me a clear understanding of the condition of my car. It was a quick turnaround. I got my car back the same day! Thanks guys! More

by VEDA.SWILLIAMS Verified Customer Verified Customer

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