Wilmer Rodriguez | Page 21

Ottos is a top-notch BMW dealership excellent products, excellent service ...they treat you like a client not a customer. I have been leasing and buying BMW’s from Ottos for at least 25 years it has always excellent service ...they treat you like a client not a customer. I have been leasing and buying BMW’s from Ottos for at least 25 years it has always been a great experience. More

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Purchase of M550 Great to work with. Very helpful with process of trading my current car and purchasing my new car. Would highly this recommend dealership to others. Great to work with. Very helpful with process of trading my current car and purchasing my new car. Would highly this recommend dealership to others. More

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Great experience! I went in last week without appointment, as soon as I walked in I was greeted, felt welcome and acknowledge. Excellent customer service from Heath and I went in last week without appointment, as soon as I walked in I was greeted, felt welcome and acknowledge. Excellent customer service from Heath and Wilmer. More

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New Tires or New Car?? Decided that it made more sense to trade in my 2012 3 series car for a new upgraded model. Robert Madden explained that the 3 series had experienced Decided that it made more sense to trade in my 2012 3 series car for a new upgraded model. Robert Madden explained that the 3 series had experienced a major upgrade in 2019. Looking through models in stock, I actually found my preferred color in a 2019 model. The bottom-line deal was perfect! Happy customer! More

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Excellent Experience The entire staff was very friendly and were there to help me in whatever i needed. Nothing was too much trouble. Took as much time as i needed to unde The entire staff was very friendly and were there to help me in whatever i needed. Nothing was too much trouble. Took as much time as i needed to understand my new car features. More

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Incredible experience purchasing a car and the Ottos rep Lorenzo was polite, informative and very accommodating. Totally recommend this dealership both for sales and their service department! Lorenzo was polite, informative and very accommodating. Totally recommend this dealership both for sales and their service department! More

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Customer Satisfaction A+ Great dealership. Very accommodating and personable sales people and management. Everyone worked with me to get me the kind of car I wanted at the r Great dealership. Very accommodating and personable sales people and management. Everyone worked with me to get me the kind of car I wanted at the right price. It was then delivered in impeccable condition in a dedicated new car delivery area. This is my 3rd or 4th purchase from Otto's. Very satisfied customer. More

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Brian was very knowledgeable and professional when I bought my BMW from him. He gave me a competitive price and also took care of a few small items the car needed. I recommend Brian for your vehicle nee bought my BMW from him. He gave me a competitive price and also took care of a few small items the car needed. I recommend Brian for your vehicle needs. More

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FIVE STAR EXPERIENCE I recently went back to OTTOS BMW to get my third consecutive lease from this dealership. Dealing with the staff at this location is truly a five sta I recently went back to OTTOS BMW to get my third consecutive lease from this dealership. Dealing with the staff at this location is truly a five star experience. From the greeting at concierge, the pristine showroom, and the knowledgeable and accommodating staff, I felt at ease making my decision on my lease. I have dealt with Scott Gately for the past several years and have always recommended him to friends looking for a new, used or to lease a car. He is honest, focused and listens to your needs - which ultimately allows him to deliver you the best results. This last time around he worked with Wilmer Rodriguez (a sales manager) to get me a fantastic deal on a new lease. At other dealerships, i've often dreaded the back-and-forth negotiation that happens, but at this location I honestly felt like they rolled out the red carpet for me and made me feel right at home. If you're looking for the best sales knowledge, a lot of inventory to choose from, and great customer service; definitely give Ottos a call!!! More

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Great experience! Had a wonderful experience during the leasing of my new car at Otto’s BMW. From the sales portion with Heath to the Encore appointment with Raheem, ev Had a wonderful experience during the leasing of my new car at Otto’s BMW. From the sales portion with Heath to the Encore appointment with Raheem, everyone was friendly, courteous, and knowledgeable. Would definitely recommend Otto’s to everyone! More

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