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Willie Mejia
Willie Mejia | Page 35
Service Manager
Honda of Valley Stream
164 Sunrise Hwy
Valley Stream, NY 11581
397 Reviews
397 Reviews
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397 Reviews of Willie Mejia
August 25, 2021
Horrible customer service. Technicians are not knowledgeable.. Service Manager Wille is not professional and is not knowledgeable. They were unable to fix the vehicle after being brought in severa knowledgeable.. Service Manager Wille is not professional and is not knowledgeable. They were unable to fix the vehicle after being brought in several times More
by TAYLORHARVEY98
Verified CustomerOther Employees Tagged: Alex Marcel
August 16, 2021
They made the process easy. wait time wasn't a full day. I was very pleased with the out come. Wish they had the recall parts on hand instead of us making two trips. I was very pleased with the out come. Wish they had the recall parts on hand instead of us making two trips. More
by lisandra_m86
Other Employees Tagged: Clara Torres, Alex Marcel , Joseph Agbato, David Palmer
August 15, 2021
My car was dropped off by AAA on a Monday and by Thursday still wasn't looked at. I took my car to another mechanic. still wasn't looked at. I took my car to another mechanic. More
by MS_CSGRANT
Other Employees Tagged: Clara Torres, Alex Marcel , Joseph Agbato, David Palmer
August 11, 2021
I brought my car last week to have my a/c fixed as it was blowing warm air and to have a leak from my steering wheel fluid fixed. They kept the car for a week due to back order of some parts. When i picked blowing warm air and to have a leak from my steering wheel fluid fixed. They kept the car for a week due to back order of some parts. When i picked up the car the bill for the A/C repair was a little over a thousand, the work they did was, evacuate and recharge the system, remove and replace the A/C condenser fan motor and replaced the A/C filter. After about 3 days of driving with the A/C properly working, suddenly, i’m back to the A/C blowing warm air. I brought the car and left it as it was supposedly covered by the warranty being that its the same issue. Towards the end of the day i got a call from the rep informing me that they need to replace the A/C Condenser and Discharge hose and that i will be charged more than 1200 for this repair. According to them, they did not found out about this the first time. This i find terribly disappointing and utterly ridiculous. How can you have not diagnosed this in the first place, you had the car for a week. The initial repair that you did obviously was not the main problem as it did not solve the issue and i have to pay again for the incompetence in your diagnosis of the problem. This was a waste of money and time bringing my car at this location. I tried to speak to the Manager, Mr Mejia but unfortunately he does not work on Wednesday. I have always been an avid fan of Honda products for its reliability, integrity and craftsmanship, clearly this service department does not in anyway reflect these traits. More
by Bernard
Other Employees Tagged: Kevin Singh
August 11, 2021
never coming back , i waited 8 hrs for what usually takes 2 hrs . no one never offered a reason why it took so long . never coming there again! 2 hrs . no one never offered a reason why it took so long . never coming there again! More
by TERRANCE_ARJOON
Other Employees Tagged: Clara Torres, Alex Marcel , Joseph Agbato, David Palmer
August 10, 2021
Best service. Marcel always makes sure we’re taken care of. Very professional and friendly service. Been a customer for a very long time and will never go anywhere else. of. Very professional and friendly service. Been a customer for a very long time and will never go anywhere else. More
by jqholman
Other Employees Tagged: Clara Torres, Alex Marcel , Joseph Agbato, David Palmer
July 28, 2021
Easy to make Appointments, Good Customer Service from Start to finish. east time, I have visited, every one of them was pleasant, attending to the need. Start to finish. east time, I have visited, every one of them was pleasant, attending to the need. More
by LFERNAN160
Other Employees Tagged: Clara Torres, Alex Marcel , Joseph Agbato
July 23, 2021
I thought the services were costly the car is for a first responder and I was hoping for a discount. Thank you for the survey responder and I was hoping for a discount. Thank you for the survey More
by CBELMONTE10
Other Employees Tagged: Clara Torres, Alex Marcel , Joseph Agbato, David Palmer
July 21, 2021
The Service Manager was most inflexible with the price of the defective Honda parts that was installed by American Honda. Seems to be organized racket where Honda installs defective parts and have their cus the defective Honda parts that was installed by American Honda. Seems to be organized racket where Honda installs defective parts and have their customers pay for repair of the defective parts a few years later. More
by KELEOBIA
July 20, 2021
very kind, very helpful, I will go next time too.I very kind, very helpful, I will go next time too. I don't know what else I could write on this . but thank you for everything Honda of valley strea very kind, very helpful, I will go next time too. I don't know what else I could write on this . but thank you for everything Honda of valley stream ! More
by cm8695
Other Employees Tagged: Jessica Waters, Clara Torres, Alex Marcel, Gary Lin , Joseph Agbato, Gabriel Felix, Alex Menzildjian, David Palmer, Jamal Prescod
