William Wobbeking

Holm Automotive Center Inc responded

That’s wonderful to hear! Thank you for sharing your positive experience. We're delighted Michelle provided you with such great care. Our commitment to Customer Care means we strive to provide exemplary service in all areas of our business, and it sounds like Michelle truly embodied this value. We're building meaningful relationships based on Trust, Fairness, Value, and Quality, as stated in our mission, and we’re so happy to hear you plan to buy from us again. We look forward to welcoming you back to the Holm Automotive team! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to share your feedback. We appreciate you acknowledging the cleanliness and upkeep of our dealership and recognizing the positive contributions of our finance manager and sales manager. We are, however, very sorry to hear about the less-than-satisfactory experiences you had with your salesperson after the purchase and with our body shop. We take your concerns very seriously. Our mission is to build meaningful relationships based on Trust, Fairness, Value, and Quality, and it’s clear we fell short of that standard in your case. The lack of communication you experienced is unacceptable and does not reflect our core value of Customer Care. We also understand your frustration regarding the body shop's handling of your repair. We strive for transparency and fairness in our processes, and the inconsistencies in the information you received are concerning. This does not reflect our core value of Trustworthy. We value your past business and are disappointed to hear this experience may impact your future decisions. We would like to understand more about the specifics of your experience with both the sales and body shop departments so we can address these issues internally and prevent similar situations from happening again. We are determined to never quit improving and being all that we are capable of being. We value your business and would appreciate the opportunity to discuss this further with you. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your positive experience! We're so glad to hear you had a pleasant visit to Holm’s Auto Center and that you found our team helpful and kind. Creating meaningful relationships based on Trust, Fairness, Value, and Quality, as stated in our mission, is at the heart of everything we do. This also aligns with our core values of Customer Care and Concern for Others. We appreciate your feedback and look forward to serving you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your positive feedback about your experience at Holm Automotive Center. We're glad to hear that you felt welcomed and appreciated the helpfulness of our team. Your satisfaction is our top priority, and we're committed to providing excellent customer service. We'll be sure to share your positive feedback with Carson and William. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're thrilled to hear that you had a positive experience with Holm Automotive Center. Our team is committed to providing exceptional customer service and making the process as smooth as possible. Thank you for choosing us. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're thrilled to hear that Noe provided you with such a positive experience. Our team strives to provide exceptional customer service, and we're glad to know that Noe met your expectations. We look forward to assisting you with your next auto purchase. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're glad to hear that you were satisfied with the professionalism and quality of service provided by our team. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that your experience at Holm Automotive Center was so positive! It's wonderful to know that Rob, Cedric, and William provided you with excellent service. Our team is dedicated to helping customers find the perfect vehicle that fits their needs and budget. We appreciate your kind words and recommendation. Thank you for choosing Holm Automotive Center! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We’re thrilled to hear that your experience at Holm Automotive Center was exceptional! It’s wonderful to know that our team, including Ross, Tim, Caysen, and William, provided you with a friendly, knowledgeable, and pressure-free car-buying experience. We’re committed to making the car-buying process as smooth and enjoyable as possible. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're thrilled to hear that your experience at Holm Automotive Center was so positive! It's wonderful to know that Michelle, Cedric, William, and JR provided you with excellent service. Our team is dedicated to making the car-buying process as easy and enjoyable as possible. We appreciate your kind words and recommendation. Thank you for choosing Holm Automotive Center! Sincerely, The Holm Automotive Team of Abilene