William Cossman
William Cossman at Lehigh Valley Acura
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William Cossman

Sales Consultant

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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5.0
46 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

5.0

46 Reviews

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46 Reviews of William Cossman

November 07, 2024

Dealership Rating
Employee Rating

Chelsie kept me updated on my service and great job on my car. Thank you More

by Wwalker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Lehigh Valley Acura responded

We're delighted to hear that Chelsie hit the mark with attentive service! Thank you for the 5-star review of Lehigh Valley Acura.

November 06, 2024

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Employee Rating

I would say it was the most positive car buying experience I have ever had. I purchased my fourth Acura and Bill Cossman was my salesman for the latest one. He was very knowledgeable about the v More

by Jal3174
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 06, 2024

Lehigh Valley Acura responded

Thank you for sharing your positive experience with us at Lehigh Valley Acura! We're delighted to hear that Bill provided such knowledgeable and professional service. Enjoy driving your beautiful new Acura, and we appreciate your continued trust in our dealership!

October 23, 2024

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Everyone was very helpful. Provided flexibility when I was unable to pick up vehicle due to previous work commitment and scheduled / corrected tire install after pick up. More

by mdljasmith5
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Ruiz, Yosmar Mendoza Gomez

Oct 23, 2024

Lehigh Valley Acura responded

We're delighted to hear that our team at Lehigh Valley Acura was able to accommodate your schedule and assist with the tire installation. Thank you for sharing your experience!

October 12, 2024

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Great service! We always appreciate the great work! The work was complex in a timely manner and the work was reasonably priced More

by amandacossman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mary Lou was the one helping us

Oct 15, 2024

Lehigh Valley Acura responded

Amanda, thank you for the wonderful feedback! We're delighted to hear that our team at Lehigh Valley Acura provided timely and reasonably priced service. We appreciate your support!

September 28, 2024

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I have purchased and then leased two Acura RDX over the past five years. Matt Jones and Bill Cossman have been excellent in the front office. And the service department has also been excellent for all the More

by GEJNPA24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe, Matthew Jones , Mary Lou Poe Service Advisor

Sep 30, 2024

Lehigh Valley Acura responded

Thank you for your loyalty over the past five years! We're delighted to hear that Matt, Bill, and our service department at Lehigh Valley Acura have consistently provided excellent support. Enjoy your Acura RDX!

September 22, 2024

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Mark was very polite and informative. The work was completed in the time frame that he said it would be completed. More

by jeffrey.dutt
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Recommend Dealer
Yes
Sep 23, 2024

Lehigh Valley Acura responded

Thank you for sharing your positive experience! We're glad to hear that Mark provided excellent service and met the expected time frame at Lehigh Valley Acura. We appreciate your feedback!

September 12, 2024

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Great service dept. & personnel . Very happy with my experience. Easy to do business with. I am a happy customer. More

by Sysn
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Recommend Dealer
Yes
Sep 13, 2024

Lehigh Valley Acura responded

We're delighted to hear you had a great experience with our service department at Lehigh Valley Acura! Thanks for being a happy customer and sharing your positive feedback.

September 12, 2024

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Great place. It was very clean & smelled amazing. Super sanitary. Everyone was nice and very helpful. Highly recommended More

by JBerridge_31
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Recommend Dealer
Yes
Sep 16, 2024

Lehigh Valley Acura responded

Thanks for the glowing review! We're delighted to hear you had a pleasant experience at Lehigh Valley Acura. Your recommendation means a lot to us!

September 11, 2024

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Employee Rating

Great service, people, facility and location. You have done a nice job of training all in service. More

by john.nespoli
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Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Lehigh Valley Acura responded

Thank you for your confidence in Lehigh Valley Acura, and for your business. We are grateful to have you as a customer!

August 02, 2024

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Employee Rating

It was my first time at the dealership, and I had a pleasant time. The staff was friendly. The building was clean. They also have snacks available while you wait! More

by mbacch78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

Lehigh Valley Acura responded

Thank you for sharing your first experience with us at Lehigh Valley Acura! We're glad to hear our friendly staff and clean facilities made a positive impression. Enjoy the snacks on your next visit!

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