Wil Jones
Wil Jones at North Penn Mazda
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Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,059 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

30 yrs, 10 mos

4.9

1,059 Reviews

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1059 Reviews of Wil Jones

September 26, 2024

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Employee Rating

I’ve been going to North Penn Mazda and Will Jones has been outstanding with his service and professionalism. He has assisted me to find solutions to my problems. Mazda should be very proud of having Will More

by renegonzalez0
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2024

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Really poor communication with will . I still have unanswered questions. Not that anyone at north penn Mazda cares More

by Qsobel00@gmail.com
Service Price Transparency
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Recommend Dealer
No
Sep 27, 2024

North Penn Mazda responded

Qsobel00@gmail.com, Thank you for taking my call to discuss your concerns. I appreciate you bringing this issue to my attention. I am sorry for the poor communication you experienced while you were in for service. We take pride in the customer service we offer here at the dealership but we fell short during your visit. As per our conversation, I have ordered the parts and will reach out to you to schedule when they arrive. If there is anything else you need please don't hesitate to reach out at anytime. I look forward to seeing you at your next visit! Sincerely, Amanda Young North Penn Mazda Service Manager

September 24, 2024

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Wil was friendly and thorough. He called me to make sure I was getting the correct service on my car which I appreciate. I like the service video to see what the technician is chec More

by MAUREENTBROOKS1
Service Price Transparency
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Recommend Dealer
Yes

September 22, 2024

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I’ve been going to north Penn Mazda and the Mazda team has been great and professional. They always help me in every time I come in. Additionally, Will assist with in saving money on my repairs. The manag More

by renegonzalez0
Service Price Transparency
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Recommend Dealer
Yes

September 18, 2024

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Wil checked me in right away. My loaner car was ready. Crystal and Will were friendly, helpful, and professional. I was very happy with the service. More

by sca5lett
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Recommend Dealer
Yes

September 18, 2024

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I've been going there for about 10 plus years. I'm very satisfied and comfortable getting service there. More

by JBASSO94
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Recommend Dealer
Yes

September 14, 2024

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Everything was perfect, from the moment I arrived. People were friendly and informative; work was done well. Price was discussed so I understood everything. Will go back, and refer others. More

by Goldsteinij
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Recommend Dealer
Yes

September 14, 2024

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I’ve been coming to North Penn Imports for about 15 years very friendly and knowledgeable staff More

by JOSEMAL60
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Recommend Dealer
Yes

September 12, 2024

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You guys always do a great job on my car when I bring it in More

by Ksholz1
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

September 10, 2024

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North Penn Mazda’s service department and my service advisor Wil Jones are second to none. My customer experience is always a 10 when dealing with them. More

by DKUTZ1
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Recommend Dealer
Yes
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