Wil Jones
Wil Jones at North Penn Mazda

Wil Jones | Page 2

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,496 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

32 yrs, 10 mos

4.9

1,496 Reviews

Write a Review

1496 Reviews of Wil Jones

September 04, 2026

Dealership Rating
Employee Rating

The experience was easy and straightforward. They were flexible and willing to work with me to ensure I got what I wanted. More

by KMITO1218
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 04, 2026

North Penn Mazda responded

Thank you, KMITO1218! We’re glad to hear your experience was easy and straightforward. Our team is always happy to be flexible and work with you to make sure you get exactly what you’re looking for. We truly appreciate your business and hope you’re enjoying your new vehicle!

September 03, 2026

Dealership Rating
Employee Rating

North Penn Mazda is a great dealership! Everyone is always willing to go the extra mile to satisfy the customer! More

by DIDOMENICONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

North Penn Mazda responded

Thank you, DIDOMENICONJ! We really appreciate the kind words about North Penn Mazda. Our team takes pride in going the extra mile to make sure every customer has a great experience. Thank you for your support, and we look forward to seeing you again!

September 01, 2026

Dealership Rating
Employee Rating

Great service! From dropping my car off to picking it up, the whole repair process was easy and efficient. Everyone was so nice and helpful More

by Davismaral2000
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 02, 2026

North Penn Mazda responded

Thank you so much for the great review! We’re happy to hear that your entire repair experience, from drop-off to pick-up, was easy and efficient. Our team truly appreciates your kind words, and we look forward to helping you again whenever you need us!

September 01, 2026

Dealership Rating
Employee Rating

Everyone was friendly and helpful. As always, they did a great job and were very efficient! More

by DBLUROCKLP
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 01, 2026

North Penn Mazda responded

Thank you, DBLUROCKLP! We’re so glad to hear our team was friendly, helpful, and efficient throughout your visit. We truly appreciate your continued trust in us and look forward to providing another great experience next time!

September 01, 2026

Dealership Rating
Employee Rating

Handled professionally and efficiently. Its always a joy coming to North Penn Mazda. The improvements are greatly appreciated. More

by EDRU19018
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 01, 2026

North Penn Mazda responded

Thank you for the wonderful review! We’re so glad to hear your visits are always handled professionally and efficiently, and that you’ve been enjoying the improvements we’ve made. We truly appreciate your continued support and always look forward to welcoming you back to North Penn Mazda! 🚗❤️

September 01, 2026

Dealership Rating
Employee Rating

Handled professionally and efficiently. Its always a joy coming to North Penn Mazda. The improvements are greatly appreciated. More

by EDRU19018
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 01, 2026

North Penn Mazda responded

Thank you for the great review! We’re happy to hear your experience was professional and efficient. It means a lot to know you enjoy visiting North Penn Mazda and appreciate the improvements we’ve made. We truly appreciate your continued support and look forward to seeing you again!

August 29, 2026

Dealership Rating
Employee Rating

Great, kind, and generous! They supplied a small part that my car was missing last time it was in the shop and they trusted me that I didnt break it. They took my word for it a More

by SYODER102
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 31, 2026

North Penn Mazda responded

Thank you, SYODER102! We truly appreciate your kind words. We’re glad our team was able to help with the missing part and make the situation easy for you. Thank you for trusting North Penn Mazda—we appreciate your business and look forward to helping you again!

August 27, 2026

Dealership Rating
Employee Rating

Very accommodating and a very comfortable experience I like that they keep you informed step-by-step while you are waiting or at home More

by QUEENDIANA1953
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 28, 2026

North Penn Mazda responded

Thank you for the great review! We’re happy to hear you had a comfortable and accommodating experience. Keeping you informed every step of the way is important to us, whether you’re waiting here or at home. We appreciate your trust and look forward to seeing you again!

August 23, 2026

Dealership Rating
Employee Rating

Quick check in, nice personality will recommend to everyone will return for next service. Thank you More

by VNGUYEN9791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Aug 24, 2026

North Penn Mazda responded

Thank you so much for the great review! We’re happy to hear your check-in was quick and that our team made your visit a pleasant one. Please let us know what you can do to turn your 4-star into a 5-star! We truly appreciate your recommendation and look forward to welcoming you back for your next service!

August 22, 2026

Dealership Rating
Employee Rating

The service department seems to be very efficient every time I have been there. I do find them to be quite hopeful and having a loaner car available is an added bonus. More

by ANNEMARIENEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Aug 24, 2026

North Penn Mazda responded

Thank you, Annemarie! We’re so glad to hear that our service team continues to provide you with efficient and helpful service. We know how important it is to stay on the go, so we’re especially happy that having a loaner vehicle available made your visit even more convenient. We truly appreciate your continued trust in North Penn Mazda and look forward to seeing you again!

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