Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,526 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

32 yrs, 11 mos

4.9

1,526 Reviews

Write a Review

1526 Reviews of Wil Jones

October 25, 2026

Dealership Rating
Employee Rating

The team was very informative, and I loved the idea of the video explaining what happened More

by carolebeavers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Oct 26, 2026

North Penn Mazda responded

Thank you so much for your wonderful review! We're happy to hear that our team kept you informed throughout your visit and that you appreciated the video explanation of your vehicle's service. We believe in keeping our customers informed every step of the way! Thank you for choosing North Penn Mazda, and we look forward to seeing you again!

October 24, 2026

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Everyone at the dealership was wonderful and did everything possible to accommodate my needs and repair my vehicle More

by ANDRASBAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

North Penn Mazda responded

Thank you so much for your kind review! We're thrilled to hear that our team went above and beyond to accommodate your needs and get your vehicle taken care of. Providing exceptional service and making every customer feel valued is always our goal! We truly appreciate your trust in North Penn Mazda and look forward to assisting you again in the future!

October 23, 2026

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I have dealt with North Mazda for years and am very happy with Will in service and Vinnie in sales More

by mbdunsmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

North Penn Mazda responded

Thank you so much for your continued loyalty to North Penn Mazda! We're thrilled to hear that Wil in Service and Vinnie in Sales have consistently provided you with such great experiences over the years. We're lucky to have them both on our team! We truly appreciate your trust and support and look forward to taking care of you for many more years to come!

October 22, 2026

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Employee Rating

Very helpful, friendly Very professional, very helpful, very helpful, very kindness, Very friendly, very nice More

by UMITPOLAT45
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 26, 2026

North Penn Mazda responded

Thank you so much for your kind words and wonderful review! We're thrilled to hear that our team made such a positive impression with their friendliness, professionalism, and helpfulness. Providing a welcoming and enjoyable experience for every customer is always our goal! We truly appreciate your support and look forward to seeing you again!

October 21, 2026

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We had originally taken our car to another mazda dealer but they didnt want to help us probably since it was warranty work but North Penn didnt hesitate to help. You guys found the problem and fixed it wit More

by tbdelp6
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 22, 2026

North Penn Mazda responded

Thank you, tbdelp6, for sharing your experience! We’re so glad you gave North Penn Mazda the opportunity to help. Whether it’s warranty work or routine service, our goal is always to make sure our customers feel heard, valued, and taken care of. We're happy our team was able to identify the issue and get your vehicle fixed without any unnecessary hassle. We truly appreciate your trust in us and look forward to being here whenever you need us! 🚗😊

October 20, 2026

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Employee Rating

I find the experience excellent. Wil Jones is very easy to work with. He always handles my service visit great. He explains everything thoroughly, shows me the price beforehand, arra More

by mbmcdugall
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 22, 2026

North Penn Mazda responded

Thank you, mbmcdugall, for the wonderful review! We’re thrilled to hear that Wil Jones continues to provide you with such an exceptional service experience at North Penn Mazda! Taking the time to thoroughly explain repairs, provide upfront pricing, arrange a loaner vehicle, and keep you informed every step of the way is exactly the level of care we strive for. We’ll be sure to share your kind words with Wil! We truly appreciate your continued trust and loyalty and look forward to seeing you again! 🚗😊

October 19, 2026

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Employee Rating

I was in and out in a reasonable time Service was as promised and I was in and out in a timely manner. They were very polite and helpful. More

by tph97
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 19, 2026

North Penn Mazda responded

Thank you, tph97, for the great review! We're so glad to hear that your service experience was quick, efficient, and exactly as promised! Our team works hard to provide friendly, helpful service while respecting our customers' time. We truly appreciate your trust in North Penn and look forward to seeing you again!

October 19, 2026

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Employee Rating

I’m so excited to share this review! I must say North Penn Mazda is hands down the best dealership that I have experienced! Their commitment to customer satisfaction truly stands out. Th More

by Carolyncorker
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 19, 2026

North Penn Mazda responded

Thank you so much, Carolyncorker, for this incredible review! We are truly honored by your kind words and thrilled to hear that your experiences with North Penn Mazda have been nothing short of amazing! Our team takes great pride in going above and beyond to make every customer feel valued, appreciated, and cared for. Knowing that our commitment to customer satisfaction has made such a positive impression means the world to us. We sincerely appreciate your trust, loyalty, and support, and we look forward to continuing to provide you with the exceptional service you deserve. Thank you for being part of the North Penn Mazda family!

October 19, 2026

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Will kept me up to date as to the status of my car. Never had to question anything. And was very accommodating when it came to the loaner car. Easy process, zero issues. More

by JOE.N.MIC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

North Penn Mazda responded

Thank you so much, JOE.N.MIC5, for your wonderful review! We're thrilled to hear that Will made your service experience so smooth and stress-free! Keeping our customers informed every step of the way is incredibly important to us, and we're glad Will's communication and assistance with your loaner vehicle made everything easy and convenient. We'll be sure to share your kind words with him! We truly appreciate your trust in North Penn Mazda and look forward to providing you with the same exceptional service on your next visit!

October 17, 2026

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Employee Rating

Everyone there is amazing and so informative. I could not imagine bringing my car anywhere else! More

by FIRSTCALLPA
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 19, 2026

North Penn Mazda responded

Thank you so much, FIRSTCALLPA, for your amazing review! We're thrilled to hear that our team continues to provide you with exceptional service and keeps you informed every step of the way. Knowing that you wouldn't trust your vehicle with anyone else truly means the world to us! We appreciate your loyalty and confidence in North Penn Mazda and look forward to continuing to provide you with the outstanding service you deserve. Thank you for being part of the North Penn Mazda family!

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