Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,225 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

31 yrs, 7 mos

4.9

1,225 Reviews

Write a Review

1225 Reviews of Wil Jones

June 08, 2025

Dealership Rating
Employee Rating

Fortunate enough to squeeze me in for inspection with a new car. Very courteous, accommodating and courteous. Will continue with service thru dealership! More

by LASWIACKI
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 09, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! We're glad we could get you in for your inspection and that you had a courteous and accommodating experience with our team. It means a lot to know you'll be continuing your service with us — we truly appreciate your trust and support. We're here whenever you need us! Best regards, The North Penn Mazda Team

June 07, 2025

Dealership Rating
Employee Rating

It's so refreshing to take my car here for service. Start to finish is a pleasant experience, and everything is communicated clearly and accurately. More

by JFuria
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

Jun 09, 2025

North Penn Mazda responded

Thank you so much, JFuria, for the kind words and 5-star review! 🌟 We're thrilled to hear that every part of your service experience with us has been smooth and refreshing — that’s exactly what we strive for. Clear communication and a pleasant visit from start to finish are what we aim to deliver every time. We truly appreciate your trust and look forward to seeing you again! All the best, The North Penn Mazda Team

June 07, 2025

Dealership Rating
Employee Rating

Efficient and fair The team at Mazda helped me with an issue after I purchased a new used car. They were helpful, kind, and very fair with cost. More

by SHANNONLFOX
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 09, 2025

North Penn Mazda responded

Thank you so much for the kind words and 5-star review, Shannon! We're so glad our team could help resolve the issue quickly and fairly — that’s the level of care and support we always aim to provide. It means a lot to know you felt taken care of, and we truly appreciate you choosing North Penn Mazda. We're always here if you need anything down the road! All the best, The North Penn Mazda Team

June 06, 2025

Dealership Rating
Employee Rating

Always helpful and is very knowledgeable about the car . The people who work there are also very nice. More

by ALANSNYDER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Chris Chiartas

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you found our team helpful and knowledgeable — it's always our goal to make sure you feel confident and cared for every step of the way. We truly appreciate your kind words about our staff as well. It means a lot to us that you took the time to share your experience, and we look forward to helping you again in the future!

June 06, 2025

Dealership Rating
Employee Rating

Thorough, friendly & explains things well! A car wash was a pm unexpected treat! thx More

by SFINAN3
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! We're thrilled to hear you found the experience thorough, friendly, and informative—that's exactly what we aim for! And we're glad the complimentary car wash was a pleasant surprise. 😊 We truly appreciate your support and look forward to helping you again in the future. Safe travels!

June 05, 2025

Dealership Rating
Employee Rating

Catie is the best advisor and the dealership is professional, offers good pricing and does excellent work. More

by garyd119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Chris Chiartas

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had such a great experience with Catie — she truly is amazing! We're also glad our team's professionalism, fair pricing, and quality work made a positive impression. We appreciate your support and look forward to serving you again in the future! 💫🚗

June 03, 2025

Dealership Rating
Employee Rating

Dealership is always clean and working are nice and welcoming when you walk in the door! More

by Beach-gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rental team

Jun 03, 2025

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! 🌟 We’re thrilled to hear that you noticed our clean dealership and felt welcomed by our amazing team the moment you walked in. Creating a comfortable and friendly environment is what we’re all about! We truly appreciate your kind words and look forward to seeing you again soon. 🚗💫

June 02, 2025

Dealership Rating
Employee Rating

Always very courteous and supportive. She always keeps me updated on the progress of the repairs to my car. More

by David Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 02, 2025

North Penn Mazda responded

Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear that you had such a positive experience. Our team prides itself on being courteous, supportive, and keeping you in the loop every step of the way. We're so glad she was able to make your repair process smooth and stress-free! 🚗💪 We truly appreciate your trust and look forward to serving you again in the future!

May 31, 2025

Dealership Rating
Employee Rating

I received very good service easy pick up and ready quickly always listened to concerns More

by JUDYPFA175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

North Penn Mazda responded

Thank you so much for your kind words! We're glad to hear your experience was smooth and that our team took great care of you. Providing quick, attentive, and thoughtful service is always our goal, and we’re happy to know we delivered. We truly appreciate your support and look forward to seeing you again!

May 30, 2025

Dealership Rating
Employee Rating

Great dealership. ..friendly, professional and knowledgeable.. always customer service oriented !! From dropoff to pickup very accommodating! Simply the Best ! More

by GPRONKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

North Penn Mazda responded

Thank you so much for the amazing review! We're honored to be called "Simply the Best" — that means the world to us. Our team takes pride in being friendly, professional, and focused on delivering top-notch service from start to finish. We're so glad you had a great experience, and we truly appreciate your continued support!

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