Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,222 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

31 yrs, 7 mos

4.9

1,222 Reviews

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1222 Reviews of Wil Jones

June 06, 2025

Dealership Rating
Employee Rating

Always helpful and is very knowledgeable about the car . The people who work there are also very nice. More

by ALANSNYDER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Chris Chiartas

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you found our team helpful and knowledgeable — it's always our goal to make sure you feel confident and cared for every step of the way. We truly appreciate your kind words about our staff as well. It means a lot to us that you took the time to share your experience, and we look forward to helping you again in the future!

June 06, 2025

Dealership Rating
Employee Rating

Thorough, friendly & explains things well! A car wash was a pm unexpected treat! thx More

by SFINAN3
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! We're thrilled to hear you found the experience thorough, friendly, and informative—that's exactly what we aim for! And we're glad the complimentary car wash was a pleasant surprise. 😊 We truly appreciate your support and look forward to helping you again in the future. Safe travels!

June 05, 2025

Dealership Rating
Employee Rating

Catie is the best advisor and the dealership is professional, offers good pricing and does excellent work. More

by garyd119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Chris Chiartas

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had such a great experience with Catie — she truly is amazing! We're also glad our team's professionalism, fair pricing, and quality work made a positive impression. We appreciate your support and look forward to serving you again in the future! 💫🚗

June 03, 2025

Dealership Rating
Employee Rating

Dealership is always clean and working are nice and welcoming when you walk in the door! More

by Beach-gal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rental team

Jun 03, 2025

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! 🌟 We’re thrilled to hear that you noticed our clean dealership and felt welcomed by our amazing team the moment you walked in. Creating a comfortable and friendly environment is what we’re all about! We truly appreciate your kind words and look forward to seeing you again soon. 🚗💫

June 02, 2025

Dealership Rating
Employee Rating

Always very courteous and supportive. She always keeps me updated on the progress of the repairs to my car. More

by David Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 02, 2025

North Penn Mazda responded

Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear that you had such a positive experience. Our team prides itself on being courteous, supportive, and keeping you in the loop every step of the way. We're so glad she was able to make your repair process smooth and stress-free! 🚗💪 We truly appreciate your trust and look forward to serving you again in the future!

May 31, 2025

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Employee Rating

I received very good service easy pick up and ready quickly always listened to concerns More

by JUDYPFA175
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 02, 2025

North Penn Mazda responded

Thank you so much for your kind words! We're glad to hear your experience was smooth and that our team took great care of you. Providing quick, attentive, and thoughtful service is always our goal, and we’re happy to know we delivered. We truly appreciate your support and look forward to seeing you again!

May 30, 2025

Dealership Rating
Employee Rating

Great dealership. ..friendly, professional and knowledgeable.. always customer service oriented !! From dropoff to pickup very accommodating! Simply the Best ! More

by GPRONKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

North Penn Mazda responded

Thank you so much for the amazing review! We're honored to be called "Simply the Best" — that means the world to us. Our team takes pride in being friendly, professional, and focused on delivering top-notch service from start to finish. We're so glad you had a great experience, and we truly appreciate your continued support!

May 29, 2025

Dealership Rating
Employee Rating

Answered all questions. Handled everything well. No Dan handled everything professionally and well. He was welcoming of any questions and explained everything clearly More

by USHAPVADDADI
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

May 29, 2025

North Penn Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Dan provided you with a professional and welcoming experience. He always strives to ensure every question is answered clearly and thoroughly. We truly appreciate your feedback and look forward to serving you again in the future!

May 21, 2025

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I always have a great experience with Wil and North Penn Mazda Service. Highly recommend. More

by Rockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that you always have a great experience with Wil and our North Penn Mazda Service team. Your recommendation means the world to us, and we truly appreciate your continued support. We look forward to seeing you again at your next visit!

May 21, 2025

Dealership Rating
Employee Rating

Will is so nice and helpful. He always clearly explains things to me and I appreciate how easy it is to work with him on whatever I need done for my car. More

by Marilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that Will has made your experience such a positive one. He truly takes pride in being clear, helpful, and easy to work with, and we’re lucky to have him on our team. We appreciate your trust in us and look forward to helping with anything you need for your car in the future! 🚗😊

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