Wesley Skyers | Page 2

I bought a 2011 VW Jetta from Miami Acura on Monday, September 28, 2020. I was informed that the master cylinder needed to be replaced and the service department had me stay overnight in Miami in order September 28, 2020. I was informed that the master cylinder needed to be replaced and the service department had me stay overnight in Miami in order to replace the part. I drove the car to Gainesville on Monday, September 28, 2020 and on Wednesday, September 30, 2020, my car's traction light came on, my brake pedal is hard, and the car will not move. When I called Miami Acura on Thursday, October 1, 2020, I was told by the service department that they are not responsible for the car. I then called again today, October 2, 2020 and was told that the current issue has nothing to do with the master cylinder repair that was performed on Monday, September 28, 2020. I feel slighted and played. More

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I have had the most amazing experience with Miami Acura. The salespeople here are honest and truly treat their customers like family. The character of every person I came in contact with is full of integrit The salespeople here are honest and truly treat their customers like family. The character of every person I came in contact with is full of integrity and sincerity. Miami Acura made car-buying a personal and comfortable experience like no other. Thank you guys so much! Special thanks to Mr. Wesley and John! More

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