Gilberto Paz
Gilberto Paz at Jack Hanania's Miami Acura

Gilberto Paz

Service Director

Jack Hanania's Miami Acura

16601 South Dixie Highway
Miami, FL 33157

4.9
18 Reviews
4.9

18 Reviews

Write a Review

18 Reviews of Gilberto Paz

October 28, 2026

Dealership Rating
Employee Rating

Great service as always and quick. This dealership is always friendly greets you right away. More

by rhonpatt
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

Jack Hanania's Miami Acura responded

Knowing you consistently receive a warm welcome and prompt service for your Acura RDX means a lot to our team.

October 25, 2026

Dealership Rating
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Awesome and outstanding service. Fair pricing. Quality and trusted maintenance Strongly recommended to acura owners This is the right place to go to have a proper inspection, repair More

by yasmani
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Marzouka

Oct 25, 2026

Jack Hanania's Miami Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 17, 2026

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The battery replacement was done in less than one hour and everything went fine Nice efficient people More

by Philippe.Soustra
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Marzouka

Oct 17, 2026

Jack Hanania's Miami Acura responded

Philippe, thank you for choosing Miami Acura and leaving us a five-star review! We are thrilled to hear that our team provided you with efficient, professional assistance. See you next time!

October 17, 2026

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I have to be fair. I think almost a year ago i gave them a bad review for poor service and made me lose my day. I was not coming back to this dealer but out of convenie More

by JMAIZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Marzouka

Oct 17, 2026

Jack Hanania's Miami Acura responded

Thank you for giving us another chance and for sharing your experience, JMAIZ. We truly value your loyalty and we look forward to serving you again soon at Miami Acura! Safe travels ahead!

October 14, 2026

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Cuabdo llegue me atendieron al momento, me explicaron con detalle lo que mi carro necesitaba. Muy servicial More

by lorayneb9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Marzouka , David Chirinos

Oct 14, 2026

Jack Hanania's Miami Acura responded

Gracias por compartir su experiencia con nuestro equipo! Nos alegra saber que todo fue profesional y eficiente. Gracias por elegir a Miami Acura!

September 21, 2026

Dealership Rating
Employee Rating

The service at Miami Acura is always excellent. I have been dealing with Gary since I bought the car. He is extremely attentive always making sure that I am happy with the service. When I need to h More

by sandmperez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Marzouka

Sep 21, 2026

Jack Hanania's Miami Acura responded

Thank you for your kind words and for choosing Miami Acura! We look forward to working with you again in the future!

September 19, 2026

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Employee Rating

Easy and painless as always, service staff always take care of me whenever I go in for service More

by Lionel Valdez
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Recommend Dealer
Yes
Sep 19, 2026

Jack Hanania's Miami Acura responded

We’re glad each service visit on your Acura ZDX feels seamless and painless. Knowing our service staff consistently takes care of you means a lot to us.

September 01, 2026

Dealership Rating
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The dealership is great from sales to service everyone is nice and very helpful with customers needs. More

by renecastell
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Recommend Dealer
Yes
Sep 01, 2026

Jack Hanania's Miami Acura responded

Knowing our sales and service support felt helpful means a lot to our team. We’re glad the service on your Acura MDX addressed your needs.

August 15, 2026

Dealership Rating
Employee Rating

Great people treated us well even though we bought a Jeep not an acura they respected us More

by stevenscanu62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Marzouka , Gavin

Aug 16, 2026

Jack Hanania's Miami Acura responded

We’re glad you felt respected during your visit even though you weren’t purchasing an Acura. Hearing that our team treated you well means a lot to us.

August 12, 2026

Dealership Rating
Employee Rating

Great service and clean service section. The service advisor kept me informed every 30 minutes with exact repairs More

by trioamulet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Marzouka

Aug 12, 2026

Jack Hanania's Miami Acura responded

Your mention of precise repair updates every 30 minutes shows our team’s commitment to clear communication. We’re glad your Acura MDX received service in a spotless area and that our updates kept you informed. Hearing that this met your expectations means a lot to our service team.

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