Gary Marzouka
Gary Marzouka at Jack Hanania's Miami Acura

Gary Marzouka

Service Advisor

Jack Hanania's Miami Acura

16601 South Dixie Highway
Miami, FL 33157

5.0
20 Reviews
5.0

20 Reviews

Write a Review

20 Reviews of Gary Marzouka

August 18, 2026

Dealership Rating
Employee Rating

Great customer service nice and clean environment Gary is very proffetional the service and the video of the inspection that’s cool More

by jvlovedaddy
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2026

Jack Hanania's Miami Acura responded

Your mention of the video inspection shows how our service department strives for clear communication. Hearing that Gary’s professionalism and our clean facility made for a great service experience on your Acura RDX means a lot to us.

August 15, 2026

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Employee Rating

Great people treated us well even though we bought a Jeep not an acura they respected us More

by stevenscanu62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gilberto Paz , Gavin

Aug 16, 2026

Jack Hanania's Miami Acura responded

We’re glad you felt respected during your visit even though you weren’t purchasing an Acura. Hearing that our team treated you well means a lot to us.

August 15, 2026

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Employee Rating

Great service at the Acura dealer for my oil change and tire rotation! Very affordable and fast turn around. More

by GALVISSYLVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Jack Hanania's Miami Acura responded

Your praise for the quick and affordable oil change and tire rotation reflects how our service department aims to deliver efficient care. Knowing the turnaround met your expectations means a lot to us. We appreciate your five-star rating and are here whenever your Acura Integra needs service again.

August 12, 2026

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Employee Rating

Great service and clean service section. The service advisor kept me informed every 30 minutes with exact repairs More

by trioamulet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gilberto Paz

Aug 12, 2026

Jack Hanania's Miami Acura responded

Your mention of precise repair updates every 30 minutes shows our team’s commitment to clear communication. We’re glad your Acura MDX received service in a spotless area and that our updates kept you informed. Hearing that this met your expectations means a lot to our service team.

August 11, 2026

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Employee Rating

Consistently outstanding customer service! I bring my car here regularly, and both Gilberto and Gary were fantastic—professional, friendly, and reliable as my service advisors. Never disappoin More

by Veronica L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gilberto Paz

Aug 11, 2026

Jack Hanania's Miami Acura responded

Thank you for sharing your review, Veronica! We are delighted to hear that Gilberto and Gary have made your experiences exceptional here at Miami Acura. We look forward to your next visit! Safe travels!

August 10, 2026

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Employee Rating

Everyone was very responsive to my needs. They went above and beyond to help resolve my issue. Always leave there satisfy More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gilberto Paz

Aug 10, 2026

Jack Hanania's Miami Acura responded

Hearing that our team was responsive and went above and beyond to resolve your issue means a lot to us. We’re glad you always leave satisfied after service on your Acura ZDX.

August 08, 2026

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Employee Rating

Very happy with the overall performance and punctuality of the service department… The services department is very friendly and very helpful all the time that I have been there… Thanks More

by teresacitronnelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2026

Jack Hanania's Miami Acura responded

Friendly, helpful service and punctual performance are at the heart of how our service department operates. Knowing that the service on your Acura RDX met your expectations means a lot to us.

August 04, 2026

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Employee Rating

Excellent service. Exceptionally well run. Staff is responsive and friendly and work is very professional. More

by manello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Jack Hanania's Miami Acura responded

Knowing the service on your Acura TLX felt seamless and professional means a lot to our service department. Your recognition of our responsive, friendly staff is greatly appreciated.

July 31, 2026

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Employee Rating

Took our vehicle for service this morning. Our service advisor Gary Marzouca was excellent. Gary explained clearly each category of the vehicle maintenance code and its cost. Gary stayed in More

by h28perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gilberto Paz

Jul 31, 2026

Jack Hanania's Miami Acura responded

We’re glad to hear Gary walked you through each maintenance step and kept you updated during your Acura service. It’s wonderful that the work left you feeling confident in your vehicle. Thank you for sharing your experience.

July 29, 2026

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Employee Rating

Everything went well with my oil change. The people who work there are very friendly. More

by Brigita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gilberto Paz , Wesley

Jul 29, 2026

Jack Hanania's Miami Acura responded

Thanks for letting us know your MDX’s oil change went smoothly and that our team was welcoming. Feel free to reach out if we can assist you again.

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