Wendy Osterman
Wendy Osterman at BMW of West St. Louis
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Wendy Osterman

Client Advisor

BMW of West St. Louis

14417 Manchester Road
Manchester, MO 63011

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Wendy Osterman

April 02, 2025

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Employee Rating

Dave was a pleasure to work with. I will definitely buy another car from him and only him the next time. More

by kimberkev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dave Ware

March 20, 2025

Dealership Rating
Employee Rating

It needs updating. The furniture has an old worn out vibe. Location is premium though. More

by Mahmoud
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 21, 2025

BMW of West St. Louis responded

Thank you for your feedback.

March 15, 2025

Dealership Rating
Employee Rating

Wendy and Grayson, as well as the entire staff were extremely helpful throughout the entire buying process . I would highly recommend them! More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grayson Suntrup

February 26, 2025

Dealership Rating
Employee Rating

Wendy is highly recommended and very helpful. Such a great environment to buy a car. More

by ET
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linzie Foster Sr, Bob Whay

February 19, 2025

Dealership Rating
Employee Rating

Best experience I’ve ever had buying a vehicle. Super friendly, relaxed environment with no pressure or annoying sales gimmicks. Highly recommend. More

by bmsfam
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Whay

November 01, 2024

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Employee Rating

Great customer service and experience. It felt like a family owned business experience should feel. More

by elizabeth.a.eby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

BMW of West St. Louis responded

Thank you, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 18, 2024

BMW of West St. Louis responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 01, 2024

Dealership Rating
Employee Rating

The dealership and Wendy Osterman made buying our BMW a great experience, she went above and beyond to make us comfortable with this buying experience. This is definitely the dealership you want to use for More

by deisleysr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Schaedler

Nov 18, 2024

BMW of West St. Louis responded

Thank you, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 20, 2024

Dealership Rating
Employee Rating

Very customer oriented. Great helpful staff who takes the time to go over everything and makes sure you are pleased and happy with the vehicle you are looking at and/or buyi More

by swfiredoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of West St.Louis to be a positive one. Please don't hesitate to reach out if you need anything else.

October 12, 2024

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Employee Rating

Great experience with Wendy and finance manager. Car shopping can be frustrating but they made it quick and fun More

by Engelhard38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bob Whay

Oct 29, 2024

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of West St.Louis to be a positive one. Please don't hesitate to reach out if you need anything else.

October 07, 2024

Dealership Rating
Employee Rating

I had a great experience at BMW of west St. Louis. Wendy was super helpful with X3, had awesome test drive. No pressure, they were super helpful with trade-in and financing. Definitely recommen More

by Gam G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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