2.5 hours for an oil change. Will never use your
dealership for oil changes again
dealership for oil changes again
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by LEEWAFFORD
Verified Customer
Verified Customer
Other Employees Tagged:
Wendy Huckaby
Apr 21, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
We value and appreciate your business, Lee. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
brought it in for fuel injector issues and valve ticking
issues (which ARE STILL THERE, covered under warranty, but technician did not want to get the job done,being it was a warranty job, was given A LOT o
issues (which ARE STILL THERE, covered under warranty, but technician did not want to get the job done,being it was a warranty job, was given A LOT of push back to get into a loaner. When eventually I was told it was done, I picked it up and the same issue happened again the next day. The check engine light came on and all the issues were still there.
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by Rashad Byrouthy
Verified Customer
Verified Customer
Other Employees Tagged:
Wendy Huckaby
Apr 21, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
Thank you for bringing this to our attention, Rashad. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.
Great dealership good employees only negative is no one
will answer the phone in parts
will answer the phone in parts
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by revjky1894
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Nice workers, but work requests never seem fully
completed or at least completed correctly. My truck still has initial problems it started with after paying 6k and asking and paying for every proble
completed or at least completed correctly. My truck still has initial problems it started with after paying 6k and asking and paying for every problem to be solved.
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by galen.far17
Verified Customer
Verified Customer
Other Employees Tagged:
Wendy Huckaby
Apr 21, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.
If not for Wendy I most likely would have left without
the work done and went to a different dealership. They left me sitting once again while waiting on 3 other vehicles. Wendy noticed this and stepped i
the work done and went to a different dealership. They left me sitting once again while waiting on 3 other vehicles. Wendy noticed this and stepped in to help me. This is the 2nd time I have been blown off by this dealership, when it comes to service.
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by paulmaccartny
Verified Customer
Verified Customer
Other Employees Tagged:
Wendy Huckaby
Apr 09, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
We value and appreciate your business, Paul. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
Apr 09, 2026 -
paulmaccartny responded
Your service department is a mess! Your service writers seem to blow people off and leave you sitting in your vehicle. Your check in text don’t work and that is another issue. I have been to your dealership 2 times, both times were unacceptable. The last time Wendy saved me from leaving. Not that your company would care.
Professional everything was perfect Would highly
recommend this dealership for any and all service and sales
recommend this dealership for any and all service and sales
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by GARCIA1111
Verified Customer
Verified Customer
Other Employees Tagged:
Wendy Huckaby
Apr 09, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Fast, efficient, explained the process and how much time
it would take and she was very accurate. Thanks Wendy!
it would take and she was very accurate. Thanks Wendy!
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by Dave T
Verified Customer
Verified Customer
Other Employees Tagged:
Wendy Huckaby
Apr 06, 2026 -
Dave T responded
Wendy was great!!
As a car guy/ past mechanic I don't see how the engine
noise was related to the computer and the clicking in reverse since new is normal. But we will see what happens.
noise was related to the computer and the clicking in reverse since new is normal. But we will see what happens.
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by Dcav48
Verified Customer
Verified Customer
Other Employees Tagged:
Wendy Huckaby
May 28, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
Thank you for taking the time to provide us with this feedback.
Wendy is very helpful and have patiences with me due to
my deafness. Texting makes it easier
my deafness. Texting makes it easier
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by mrlvjr
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Better than before, customer service got my car for
repair more effectively than before Great experience last visit
repair more effectively than before Great experience last visit
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by ronaldo.delacruzvilla
Verified Customer
Verified Customer
Other Employees Tagged:
Wendy Huckaby
May 28, 2026 -
Cape Coral Chrysler Dodge Jeep Ram responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.