Wendi Kennedy

A very great crew! I make a further to give them my business. Great customer service. I make a further to give them my business. Great customer service. More

Helpful 0

Report | Print

Service department is top notch. No high pressure up selling. I would definitely recommend this dealership No high pressure up selling. I would definitely recommend this dealership More

Helpful 0

Report | Print

My service writer was outstanding. Great communication and attention to detail. Just great from the beginning to the end. Will come back for future services. Great communication and attention to detail. Just great from the beginning to the end. Will come back for future services. More

Helpful 0

Report | Print

Terrible Customer Service Miguel Castellon. I had an appointment at 9;15 and I went at 8:30 and left at 9:45 without any service done. when talked to Miguel I found him not professional and n I had an appointment at 9;15 and I went at 8:30 and left at 9:45 without any service done. when talked to Miguel I found him not professional and not easy to talk to or get information nor did he organize any appointments right to avoid car crowds or wasting customer time. he is missing customer service etiquette and is not professional enough to represent Fortbend KIA . I am very disappointed and I told him in front of the staff that I would keep reporting him everywhere until we have the right people back to continue using the same facility More

Helpful 0

Report | Print

Customer service was great! The only issue was that they didn’t vacuum my car as I was told. But over all very nice The only issue was that they didn’t vacuum my car as I was told. But over all very nice More

Helpful 0

Report | Print