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Jerry Garcia
Jerry Garcia at Shottenkirk Fort Bend Kia

Jerry Garcia

Assistant Service Manager

Shottenkirk Fort Bend Kia

26633 Southwest Fwy
Rosenberg, TX 77471

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5.0
103 Reviews
5.0

103 Reviews

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103 Reviews of Jerry Garcia

June 11, 2026

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Employee Rating

Always friendly, informative, staff explain repair options and which ones should be done first. I received prompt notifications for when work is done or when an issue came up that needs to be addresse More

by George
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Recommend Dealer
Yes
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Jun 11, 2026

Shottenkirk Fort Bend Kia responded

Our team is happy to hear our friendly approach and clear repair guidance matched your expectations. We’re glad the timely notifications kept you updated throughout your Kia service. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

June 10, 2026

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Friendly and efficient. They let you make service appointments on line and have a waiting area with drinks available while you wait. They find the problem and fix it or prov More

by Lindadianabrixey
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Yes
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Jun 10, 2026

Shottenkirk Fort Bend Kia responded

Thank you for trusting us with your Kia Sedona maintenance for over 10 years. We’re glad our online scheduling, refreshments and comfortable waiting area have made service visits convenient. We appreciate your kind words about our friendly, efficient approach and look forward to caring for your vehicle again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

June 10, 2026

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The service department takes care of cars and everything else. Jerry is very attentive and cares for his customers. Danny runs a great department. More

by sheffieldmatt187
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Recommend Dealer
Yes

Other Employees Tagged: Danny Wright

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Jun 10, 2026

Shottenkirk Fort Bend Kia responded

We appreciate your kind words about our service department and are glad that Jerry’s attentiveness and Danny’s leadership made your visit so positive. Thank you for trusting us with your Kia Sportage maintenance. We look forward to supporting you and your Sportage again whenever you need us. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

June 02, 2026

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Jerry is the man! OG as always! Always good business with him. Honest work and real with the work More

by Jessealdahwa
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Recommend Dealer
Yes
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Jun 02, 2026

Shottenkirk Fort Bend Kia responded

We appreciate you highlighting Jerry’s straightforward, honest service on your Kia Soul. Your continued trust means a lot and we look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

May 23, 2026

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Courteous knowledge and prompt service ,they go above and beyond, professional, informative, and strive for excellence. More

by charles.portier
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Recommend Dealer
Yes
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May 24, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to know our team delivered attentive, informative, and professional service for your Kia Sportage. We appreciate your feedback and look forward to assisting you again to keep your Kia running smoothly. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

May 20, 2026

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Dealing with Jaden Kirk Kia was a breeze. Mr. Garcia was exceptionally helpful. I appreciate their professionalism and friendliness. I could have gone to another dealership in Katy Texas. How More

by Cpd5165dad
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Recommend Dealer
Yes
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May 20, 2026

Shottenkirk Fort Bend Kia responded

Thank you for trusting us again with your Kia Telluride service. We’re glad Jerry and our team provided a smooth and professional experience. We appreciate your loyalty and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

May 16, 2026

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Mr . Garcia was really helpful and made sure we have everything we needed. Great service! More

by almassameer678
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott 5/5

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May 17, 2026

Shottenkirk Fort Bend Kia responded

Thank you for trusting us with your Kia Sportage service. We’re glad our team ensured you had everything you needed. We appreciate your five-star rating and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

May 11, 2026

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The ONLY Kia dealer in the Houston area in my opinion! I drive 50 miles just for oil changes. Joe (Service Advisor) is simply the very best! He is honest and respectable unlike Parkway Kia in Humble wh More

by delanycheryl
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Workmanship
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Recommend Dealer
Yes
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May 11, 2026

Shottenkirk Fort Bend Kia responded

It’s rewarding to know you drive 50 miles for your Kia Telluride maintenance and appreciate our service team’s honesty. We’re delighted to help when you upgrade to a 2027 Telluride. Thank you for your continued loyalty and five star review. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

May 04, 2026

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My only complaint is phone calls get AI and no one calls back. I went to the dealership to schedule my service. Customer service by phone sucks. More

by Patcaruso2000
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Recommend Dealer
Yes
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May 05, 2026

Shottenkirk Fort Bend Kia responded

Thank you for taking the time to share your review. We work hard to make sure our guests have an exceptional experience, and we truly appreciate your candid feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

May 02, 2026

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Bought the car from Shottenkirk 7 years ago and been very happy with their service. Occasionally I went to a closer Kia garage for service but now will only go to Shottenkirk, even though they’re farther awa More

by Iain
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Recommend Dealer
Yes
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May 02, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to know you’ve trusted us for your Kia Sorento service over the past seven years. Jerry’s familiarity with your vehicle and attention to detail make your trips worthwhile. We appreciate you making the trip back to us and look forward to caring for your Sorento again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

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