Wendell Jordan

Courtesy Mitsubishi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.We would like to speak to you about dropping vehicle off so we can put some time into finding out if there are multiple issues that need to be addressed.Feel free to reach out to us in servie to see if we can resolve these concerns. thank you.

Courtesy Mitsubishi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.I would like to let you know that we are waiting on a part for the engine to complete light issue and also have a left front window regulator to resolve window concern. thank you William Brown

Courtesy Mitsubishi responded

It’s wonderful to hear our service department always makes you feel welcome when you bring in your Volkswagen. Thank you for your kind words and for letting us care for your vehicle.

Courtesy Mitsubishi responded

Providing a positive experience is our top priority, Kristen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Courtesy Mitsubishi responded

Thank you for sharing your feedback on the service of your Mitsubishi Mirage G4. Wendell and the team are pleased to hear you experienced respectful and efficient care. We look forward to assisting you again.

Courtesy Mitsubishi responded

It’s wonderful to hear you had a great experience with our service team. We’re delighted to have cared for your Jeep and appreciate your recommendation. Wendell looks forward to assisting you again in the future.

Courtesy Mitsubishi responded

Thank you for letting us know the waiting area was clean and the refreshments ample during your Cadillac XT6 service visit. Wendell is glad you enjoyed the coffee and snacks. We look forward to assisting you again.

Courtesy Mitsubishi responded

We’re glad Wendell’s warm welcome and efficient handling of your Mitsubishi oil change got you back on the road so quickly. Thank you for noticing his patience and kindness.

Courtesy Mitsubishi responded

Thank you for the perfect rating. We’re pleased our team’s friendly approach along with soft music and interesting touches helped you relax during service on your Honda. We appreciate your feedback and look forward to welcoming you again.