Bill Brown

I purchased my car from this dealership only four months ago, and unfortunately, I have had nothing but problems with it since. For a vehicle that I recently purchased, I should not be constantly dealing wi ago, and unfortunately, I have had nothing but problems with it since. For a vehicle that I recently purchased, I should not be constantly dealing with issues or feeling like I was sold a car that was not in the condition it should have been. What made the situation even worse was my experience with Taylor, the manager. When I tried to discuss the ongoing problems with my vehicle, he raised his voice at me and spoke to me in an extremely rude and disrespectful manner. He told me that I could simply go trade the car in at another dealership and that I didn’t have to come back there. He also told me that I was “obviously too incompetent to understand” what he was explaining about trading the car in rather than fixing the vehicle they sold me. Essentially, I was being told to take the financial loss on a car that I believe should have been properly addressed by the dealership in the first place. I did not expect to purchase a vehicle and, only four months later, be dealing with constant problems while also being treated disrespectfully when asking for help. A dealership’s customer service should not end once the paperwork is signed. I strongly recommend doing your research and having a vehicle thoroughly inspected before purchasing from this dealership. My experience has been extremely disappointing, and I would not want another customer to go through what I have experienced. More

by kaitlyngiorgi9 Verified Customer Verified Customer

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Service department is really helpful but the dealership itself is not, service department gets you in quick and helps with the car. itself is not, service department gets you in quick and helps with the car. More

by kaitlyngiorgi9 Verified Customer Verified Customer

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Great service from an outstanding team—friendly, professional, reliable, and always willing to go the extra mile. professional, reliable, and always willing to go the extra mile. More

by Hov Verified Customer Verified Customer

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Love this dealership. Always so good to me. I'll be coming back for the future. Always so good to me. I'll be coming back for the future. More

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Great and friendly service, always never a wait for your appointment time, and the waiting area very accommodating... appointment time, and the waiting area very accommodating... More

by dupontken Verified Customer Verified Customer

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Been waiting over a month for parts. I call and the advisor says hang on comes back and says no sorry, Bill personally promised me and took the pictures of what was wrong, never mind the I call and the advisor says hang on comes back and says no sorry, Bill personally promised me and took the pictures of what was wrong, never mind the fact that after the fact i found out truck was in a unreported front end collision, and it was owner of dealership’s truck, parts still had junk yard part numbers on them, More

by m.jacques Verified Customer Verified Customer

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This place is a complete SCAM! !!! Customer Service is HORRENDOUS! They care NOTHING about your hard earned money or your personal safety!!! Do NOT buy from here! !!! Customer Service is HORRENDOUS! They care NOTHING about your hard earned money or your personal safety!!! Do NOT buy from here! More

by MNone Verified Customer Verified Customer

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I found this process a little bit difficult. Unfortunately the part to fix my car is no longer manufactured, and it was really difficult to get updates or answers from the service department unl Unfortunately the part to fix my car is no longer manufactured, and it was really difficult to get updates or answers from the service department unless I called. I had called once looking to see the part number to assist in the search, and when I called back to ask for an update the guy that answered said that he was told I was taking this over. Lol very much not, but given the situation it was just frustrating after going a month with no car. I know the situation is difficult considering they no longer manufacture the part but I think some flexibility in assisting me in finding a different outlet to find a replacement given its unique circumstances would’ve been appreciated. Everytime I called it was a different reasoning, person, and confusion with the part. Nonetheless I appreciate the staff being responsive when I did call and for not charging service since the car was not fixed. Just some things to consider for the future. More

by Cdossantos Verified Customer Verified Customer

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Very bad experience with finance told him serval times what i wanted and didn’t want yet he still snuck something i didn’t want in and kept me there so long that im a diabetic and just signed everything h what i wanted and didn’t want yet he still snuck something i didn’t want in and kept me there so long that im a diabetic and just signed everything he gave me it wasn’t into i got home were i realized he snuck the extra 2k in there for paint products i did not want,, Everyone else was amazing from jason right through service More

by m.jacques Verified Customer Verified Customer

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Went in for the first time on 5/11, from having been going the Kia of Attleboro for my service. The guys at the desk were friendly and easy to deal with. Also had the pleasure of meeting Bill, the ser going the Kia of Attleboro for my service. The guys at the desk were friendly and easy to deal with. Also had the pleasure of meeting Bill, the service manager. Wait time was what I expected and will be back for my next service when the time comes. More

by PDJGIRARD Verified Customer Verified Customer

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