Wayne Matsinger

BMW of West Chester was pleasant to do business with. Wayne was great getting all the last minute details about the car. Wayne was great getting all the last minute details about the car. More

by swruddick Verified Customer Verified Customer

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Who ever thought buying a car could be such a pleasant experience? Wayne was exceptional. Wayne’s professionalism, knowledge, and friendly, outgoing demeanor left my husband and I feeling good about our experience? Wayne was exceptional. Wayne’s professionalism, knowledge, and friendly, outgoing demeanor left my husband and I feeling good about our decision to continue with a new BMW. Everyone at BMW West Chester is friendly, courteous, and clearly ready to put their customers first. Thank you, Wayne! More

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Very smooth process. From beginning to end. Very pleased. Highly recommend this dealership to any buyer. From beginning to end. Very pleased. Highly recommend this dealership to any buyer. More

by a.mccloksey98 Verified Customer Verified Customer

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Purchased an M240i and had a very good sales experience. Wayne was excellent and made the transaction easy. Ask for him for your next car. The service department was very dishonest and poor. They recomm Wayne was excellent and made the transaction easy. Ask for him for your next car. The service department was very dishonest and poor. They recommended a new tire for a bubble on the sidewall which never existed. Took to another BMW dealership and independent tire center. Both confirmed tire was fine. Moreover the service department never addressed the primary reason the car was scheduled for. Ok to buy a car here but don't service it here. More

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Great experience. Helpful sales department, very courteous, knowledgable and accommodating. Would definitely recommend this dealership. Helpful sales department, very courteous, knowledgable and accommodating. Would definitely recommend this dealership. More

by wcgeckogal Verified Customer Verified Customer

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Wayne walked with us through the lot, asking questions to help narrow down recommendations. Very professional and courteous. He picked out a few cars to test drive, and we ended up purchasing the first vehi help narrow down recommendations. Very professional and courteous. He picked out a few cars to test drive, and we ended up purchasing the first vehicle. He took us through the whole process and answered our questions. Wayne has set the bar for customer care! More

by wendyd.key Verified Customer Verified Customer

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We purchased a previously owned BMW, and it was a very good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. More

by jfspadaford Verified Customer Verified Customer

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Wayne was extremely informative and knowledgeable about all the features of my new BMW. He did not rush the process and took his time explaining every step in the buying process. He made the experience ver all the features of my new BMW. He did not rush the process and took his time explaining every step in the buying process. He made the experience very simple. Thank you, Wayne! More

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Wayne is an absolute gem. Many, many car buying experiences over the years with many dealers and salespeople and Wayne was hands down my favorite. He’s incredibly genuine and Many, many car buying experiences over the years with many dealers and salespeople and Wayne was hands down my favorite. He’s incredibly genuine and makes you feel like his only goal is to help you through the process of finding the right car for you (regardless of whether or not he sells it.) Wayne is honest and helpful, extremely knowledgeable about the cars and happy to share real world experiences and advice. I would love nothing more than to buy all of may cars from Wayne in the future. He’s outstanding! More

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My experience was makes by exceptional service, professional staff, smooth process, and genuine care for customers. Highly recommend! professional staff, smooth process, and genuine care for customers. Highly recommend! More

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