Ward Day
Ward Day at Joseph Toyota of Cincinnati
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Ward Day

New Car Sales Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
16 Reviews

Dealership Experience

27 yrs, 4 mos

4.3

16 Reviews

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16 Reviews of Ward Day

May 07, 2023

Dealership Rating
Employee Rating

They have a take it or leave it approach to new cars. Won’t work with you to at least help with the taxes. Also they put a scratch on it after washing it. And the Sales Manager had a no care attitude on More

by barium606
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry A Reed

May 08, 2023

Joseph Toyota of Cincinnati responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn this into a 5-star experience. If you'd be willing to share some more detail, please feel free to contact us directly. Thank you for your time!

May 01, 2023

Dealership Rating
Employee Rating

Luke was very helpful and made whole experience. a pleasure. They bought me a front grill that was.damaged no question aske.when and if I buy another car they will be.my first stop.thank you for a More

by rharsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Joseph Toyota of Cincinnati responded

We're thrilled to hear that Luke helped make your whole experience a pleasure, Rharsley! At Joseph Toyota of Cincinnati, we strive to provide excellent customer service and we're delighted to hear you had such a great experience. We're so grateful for your business and hope you love your new front grill!

April 06, 2023

Dealership Rating
Employee Rating

Excellent job well done the people there showed great respect and they were very helpful More

by janeen2541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

March 17, 2023

Dealership Rating
Employee Rating

Both Larry & Ward were great to work with. I have been working with them for years & always very helpful. Thanks to you both. More

by juliepalanci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry A Reed

Mar 17, 2023

Joseph Toyota of Cincinnati responded

Thank you for the review, Julie! We are so glad to hear that you had a successful purchase experience working with Larry & Ward. Drive safely, and we hope to see you back again at Joseph Toyota of Cincinnati!

January 26, 2023

Dealership Rating
Employee Rating

Great people from the salesmen to the front desk to the financing if the vehicle is half as good as them I hit a Home Run More

by jaesongld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Gaddis , Jennifer in financing

Jan 26, 2023

Joseph Toyota of Cincinnati responded

Your review makes our day! Thank you for sharing your appreciation for the Joseph Toyota of Cincinnati team. Enjoy your new ride!

November 03, 2022

Dealership Rating
Employee Rating

A very good , friendly, courteous representative. Great service minimum wait time.yes I would recommend them to a friend or relative. More

by CARLBROWN.SALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2022

Joseph Toyota of Cincinnati responded

We're delighted our team offered welcoming and timely service! Your recommendation means a lot to all of us at Joseph Toyota of Cincinnati. Thank you, and safe travels!

September 29, 2022

Dealership Rating
Employee Rating

Great staff, very professional. The buying experience was the best ever. I will recommend Joseph Toyota to all my friends & family. More

by sam.huffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Ward

Sep 29, 2022

Joseph Toyota of Cincinnati responded

Sam, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

July 24, 2022

Dealership Rating
Employee Rating

Prompt customer service oriented, excelent service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . More

by HUSKADMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2022

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

July 08, 2022

Dealership Rating
Employee Rating

Very efficient service department with really nice staff who inspire confidence. Very comfortable waiting areas with roomy armchairs. More

by ARIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Laura Hall

Jul 08, 2022

Joseph Toyota of Cincinnati responded

Ariel - Thank you for the positive feedback about our service and facilities! We look forward to seeing you again at Joseph Toyota of Cincinnati.

June 12, 2022

Dealership Rating
Employee Rating

Bad service and still waiting on my refund I was promise to get right away and still waiting,took my ford explorer for service and charge me for it when they did not fix the problem ,because they said Ed th More

by RAYMONDROSSIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Service department manager suck

Jun 13, 2022

Joseph Toyota of Cincinnati responded

We sincerely apologize for the lack of customer service you received when you brought your Ford truck to us for maintenance at the end of last month. We realized that you should not have been charged and now have issued the refund you requested. Thank you for bringing the matter to our attention. Sincerely, Joseph Toyota of Cincinnati

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