Walter Pethick | Page 4

First time Hoffman Lexus buyer I have to say that my wife and I were very impressed with the excellent level of service at the dealership . Karan Singh provided outstanding knowled I have to say that my wife and I were very impressed with the excellent level of service at the dealership . Karan Singh provided outstanding knowledge about the car and he was very easy to speak with. Very pleasant experience at Hoffman . I did not feel pressured into buying the vehicle. Karan went out of his way to make sure I got the correct inside and outside color.I will be happy to recommend him and the dealership. More

by awgreen216 Verified Customer Verified Customer

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Professional and efficient This is now my third Lexus I have purchased here. Employees are friendly, professional, and always willing to accommodate my unpredictable work schedu This is now my third Lexus I have purchased here. Employees are friendly, professional, and always willing to accommodate my unpredictable work schedule. Would highly recommend to anyone looking to purchase or lease a Lexus. More

by LSperingo Verified Customer Verified Customer

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Ten Years of Loyalty Since I bought my original Lexus in 2007 I have consistently trusted my car with Hoffman Service . All my experiences were top notch as is the enti Since I bought my original Lexus in 2007 I have consistently trusted my car with Hoffman Service . All my experiences were top notch as is the entire Service and Sales staff. After a recent accident I did not hesitate to return to Hoffman to buy another car. Cannot say enough about the level of service I received when I bought my new vehicle. Walter, Tom & Al made the entire experience for me very pleasant. Hoffman Lexus is fortunate to have employees who truly care about the customer experience. I highly recommend this dealership. Love my new ES350. Also a salute to Monica Pelletier in Service who dealt with me on my last service visit. More

by rsoov Verified Customer Verified Customer

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Positive Buying Experience - Repeat Customer Just purchased my 3rd RX from Hoffman since 2004. Not only was Oren Corridon helpful and professional - taking the time we needed to make a decision Just purchased my 3rd RX from Hoffman since 2004. Not only was Oren Corridon helpful and professional - taking the time we needed to make a decision, and of course training me on all of the new car features - Walter Pethick recognized the long term relationship we have had with Hoffman and helped us to reach a mutually agreeable trade-in value and sales price. The financing process was thorough and I felt that Al Ramos did a great job of explaining all of the options available so I was able to make responsible choices. I have had all of my cars serviced here without issue and trust that they will do a great job. More

by abwd Verified Customer Verified Customer

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Difficult Situation Turned Extremely Positive Walter was a pleasure to deal with...Didn't stop until I had a positive experience. I wasn't even close to the end of my lease and was able to upgrade Walter was a pleasure to deal with...Didn't stop until I had a positive experience. I wasn't even close to the end of my lease and was able to upgrade me for a minimal increase in my monthly payment. The outcome was nothing but positive and organized from head to toe. They really did everything possible to keep me happy :) 5 stars here! More

by Nicole Maloid Verified Customer Verified Customer

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Delivered on time, at a reasonable price. Hoffman keeps the I brought my wife's car in for scheduled maintenance. Hoffman did the service promptly and at a reasonable cost. The RX350 now has considerable mileag I brought my wife's car in for scheduled maintenance. Hoffman did the service promptly and at a reasonable cost. The RX350 now has considerable mileage, over 120. It still runs perfectly and looks great. I am proud to use this car.Thank you Hoffman for your efforts. More

by ramendola1 Verified Customer Verified Customer

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Honest with no pressure! I hate buying a car and walked in thinking that if I get even the slightest feel of the "car salesman" stereo-type I would walk out. Tom Ryan was a s I hate buying a car and walked in thinking that if I get even the slightest feel of the "car salesman" stereo-type I would walk out. Tom Ryan was a straight to the point - honest and accommodating man I would call him a Customer Consultant and Adviser not a salesman. (as I feel it is more appropriate) I had a 350 ES to trade and quite frankly was underwater on the loan and wanted to go to a lease - Tom worked hard with us to keep us in our price point and get us everything we wanted. He will be our go-to guy for future purchases! No BS and painless satisfaction. More

by Trish Verified Customer Verified Customer

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Excellent Buying Experience One of the best, if not the best, auto buying experiences that I have had. I would recommend others to this dealership. Thanks again for all your he One of the best, if not the best, auto buying experiences that I have had. I would recommend others to this dealership. Thanks again for all your help More

by ARTNOWELL Verified Customer Verified Customer

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VERY PLEASURABLE AN OVERALL GOOD EXPERIENCE. NO PRESSURE SALES. WOULD RECOMMEND DEALERSHIP TO ANYONE.. CLEANING UP THE CAR AND TAKING CARE OF ESTHETIC PROBLEMS HAD T AN OVERALL GOOD EXPERIENCE. NO PRESSURE SALES. WOULD RECOMMEND DEALERSHIP TO ANYONE.. CLEANING UP THE CAR AND TAKING CARE OF ESTHETIC PROBLEMS HAD TO BE DONE AGAIN...BUT WAS RECTIFIED More

by bb41143 Verified Customer Verified Customer

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Thank you Leased a beautiful Lexus RX 350 I never thought I could afford. Great experience with the staff. Very happy with the service and the SUV. Leased a beautiful Lexus RX 350 I never thought I could afford. Great experience with the staff. Very happy with the service and the SUV. More

by Brenda Verified Customer Verified Customer

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