Walter Feist
Walter Feist at Delaware Cadillac

Walter Feist

Cadillac Service Advisor

Delaware Cadillac

1606 Pennsylvania Avenue
Wilmington, DE 19806

4.2
43 Reviews
4.2

43 Reviews

Write a Review

43 Reviews of Walter Feist

September 08, 2024

Dealership Rating
Employee Rating

Toni is always helpful her customer service skills are excellent. She remembers her clients and that makes me feel good and trust that she will make sure that my car will be serviced properly she is also More

by Cynthia Whittington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Spille, Tanya Sirotin , Greg Wothers

Sep 11, 2024

Delaware Cadillac responded

Thank you for the glowing review! We appreciate your support!

August 18, 2024

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The service is excellent and you are always given personal attention. I have always been treated as a valued customer. More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Stanton, James Davis

Aug 20, 2024

Delaware Cadillac responded

Thank you for your wonderful review! Your satisfaction is our top priority!

July 23, 2024

Dealership Rating
Employee Rating

Delaware Cadillac is an excellent dealership and Scott Bernard is among the best of the best sales people. As a small business owner, we purchase/lease a car from time to time. We use Delaware Cadillac More

by Nancy J. Wolf
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 25, 2024

Delaware Cadillac responded

Thank you for your fantastic review! We're delighted to hear about your positive experience with Scott and our team at Delaware Cadillac. It's wonderful to know that you love your new 2024 XT5 and appreciated our efficient service. We look forward to continuing to serve you and your business in the future. Enjoy your new car!

December 24, 2023

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Employee Rating

Walter has seen to my service since my pa dealer was closed. He has been excellent in resolving my problems. I recommend this dealerships service department for the service your Cadillac requires. More

by chiefrickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Delaware Cadillac responded

Thank you for the 5-star review! We're thrilled to hear that Walter provided excellent service in resolving your concerns. We appreciate your recommendation and are here to ensure your Cadillac continues to receive top-notch care. We look forward to serving you again at our Cadillac service department!

November 20, 2023

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extremely honest, follow through on everything they said and delivered. Highly recommend Drew Baker. He is THE go to guy at Delaware Cadillac. More

by Drlabella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Delaware Cadillac responded

Thank you for your glowing recommendation! We're thrilled to hear about your positive experience, and we appreciate your trust in Drew! If you ever need anything else, Drew and the rest of our team are here for you. Safe travels, and thank you for choosing Delaware Cadillac!

November 16, 2023

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Service Department is courteous, prompt, and provides quality work at a reasonable price. The Service Department is one reason I wouldn't want to buy a car anywhere else. More

by Kirk
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 21, 2023

Delaware Cadillac responded

Thank you for your kind words! We're proud to hear about your positive experience with our Service Department. Your satisfaction is our priority, and we appreciate your loyalty. If there's anything else we can do for you, please don't hesitate to let us know.

November 15, 2023

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I come all the way from Philadelphia and I always get treated like more than just a customer. It’s always a pleasure coming into the Showroom and getting the latest news about Cadillac. I appreciate all More

by Jamesgriffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Delaware Cadillac responded

Thank you so much for your heartfelt words! We're truly honored to have you as a valued customer, and we appreciate your loyalty. It's always a pleasure serving you, and our team is grateful for the special mention. If there's anything else you need, please don't hesitate to reach out.

October 27, 2023

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Walt and the entire service team at Delaware Cadillac are top notch. I've always driven Cadillacs and for as long I can remember we've had them serviced regularly at Delaware Cadillac. I highly recommend. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Delaware Cadillac responded

We are delighted to hear about your positive experience with us at Delaware Cadillac. Thank you for the recommendation!

July 31, 2023

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Employee Rating

I was upset at the time. The service manager called me and explained the cost to me. Now I am completely satisfied. Please disregard my negative review. More

by bignick
Recommend Dealer
Yes
Aug 04, 2023

Delaware Cadillac responded

Thank you for the 5 Star review!

July 26, 2023

Dealership Rating
Employee Rating

Worst service I have ever encountered. Cadillac XLR was dropped off on multiple occasions and dealership didn't fix the door sensor for the key FOB, black sponge tar coming out of the AC o More

by Jody C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 26, 2023

Delaware Cadillac responded

We apologize for your unsatisfactory experience. Our Service Director will reach out to you.

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