Walid Doumit | Page 4

Bell Honda responded

That's wonderful to hear! We're thrilled you had a pleasant service representative and that your vehicle received thorough maintenance. It's also great to know that your original purchase experience with us at Bell Honda involved no pressure from the sales rep and that you experienced fair dealings. We appreciate your continued trust in us!

Bell Honda responded

Thank you for choosing Bell Honda for your vehicle purchase! We are thrilled to hear that you had such a positive experience with our team. Your feedback about our staff means the world to us, and we are delighted that you feel you made the right choice with our dealership. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

Bell Honda responded

That's fantastic to hear! We're thrilled that everyone was helpful and very knowledgeable about their product. It's especially great that you felt no pressure and that we were able to make a deal on the car that you were happy with. Enjoy your new car!

Bell Honda responded

That's absolutely wonderful to hear! We're thrilled you had such a fantastic experience at Bell Honda, all thanks to the amazing service from Herman Kue! It's great to know that from the moment you arrived, you felt welcomed with genuine friendliness and professionalism. We're especially proud to hear that Herman went above and beyond to make the entire process smooth and enjoyable, and that you left not just with a great car, but in an incredibly good mood!

Bell Honda responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that both Walid, our General Sales Manager, and Faith Williamson from our service team provided you with exceptional care. It sounds like you received outstanding support across both our sales and service departments, which is exactly what we strive for with every customer. Your recognition of their dedication means so much to our team. We truly appreciate your business and look forward to continuing to serve you with the same high level of service in the future.

Bell Honda responded

We are sorry to hear that you feel this way about your recent service experience. We understand your frustration regarding the engine replacement estimate and your concerns about our diagnostic process. Your feedback about the difference in opinions between our shop and another facility has been noted. We take these matters seriously and would like to discuss this situation with you directly. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can review your service experience and work toward a resolution.

Bell Honda responded

Thank you for sharing your recommendation! It’s great to hear that Brett has earned your trust both personally and professionally. Your endorsement means a lot, and we’re glad to know he provides honest service and great deals. We appreciate you spreading the word!