Vu Huynh | Page 18

A few words can't describe my wonderful great experience. Anthony Glover is the best car saleman, I enjoyed my experience, I really appreciate his patience and understanding. In the middle of my car sale I ha Anthony Glover is the best car saleman, I enjoyed my experience, I really appreciate his patience and understanding. In the middle of my car sale I had a furniture delivery, he waited for me (smiles). My friend Terry also brought a car from him and told me to go to Nissan & ask for Anthony Glover. Glad I did. Me & my Versa are very happy. My next car will be a Nissan by Anthony Glover. Thank you Shaye More

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Bought a scion at Nissan Well to We'll start off the sales and financing department did a good job to help me get into my 2012 scion xb with 35,000 miles on it. The problem i Well to We'll start off the sales and financing department did a good job to help me get into my 2012 scion xb with 35,000 miles on it. The problem i have is with service on the car. The first oil change was free but when i looked at the paperwork a week or 2 later the wrong oil viscosity was used in the engine so i have my girlfriend call and they say the thicker oil was used because of the higher heat. Which is totally incorrect the cars manual reccomends two viscosity of oil depending on weather temps. So i call them out and get an oil change for free and come to see they didnt change the oil filter which i would be glad to pay for if I was asked even though it should be covered. So ignoring that problem 2 weeks later I have a problem with my car battery and am stranded ans have to call for a jump. I go to O'Reilly to get my charging system checked and it says bad battery and bad alternator. So i call the dealer and they say i have to make an appointment with scion (who i didnt buy my car with)to get my battery and alternator checked and I have to wait 2 weeks. So i wait the two weeks go to scion and am to I need to pay 80 bucks for a diagnostic. So at this point I'm pretty annoyed with the whole situation all i need to figure out is if I need a new battery and why on such a low mileage car it needs it's battery or alternator replaced. So I leave scion and go back to Nissan and explain the situation. The service employee waives the fee for a diagnostic on the battery and I give him my phone # and tell them i will be going to other car dealerships to look at cars. So two hours later I head back into Nissan go into the service department to see what the wait is and am told they will come get me when it's done. so I go back and wait another 40 minutes patiently. At this time my girlfriend gets irritated at the wait time since we have been at the dealership since 7am dealing with this and it is now closing in on noon. So she's goes back talks to the man and she is told it has been done for a while now. So I'm pretty agitated that the department can't communicate with each other when they are sitting 5 feet away from each other. But wait there is more when we bought the car I brought it to the sales associates attention that the tires were mismatch and tread on the fronts were extremely low and was told he would look into it. So you can see my problem i have no problem paying for a car when it's worth it's value but if im having battery problems service problems and tire problems on a low mileage car you can see how i can come off as irtitated with the whole experience. I have called the general manager and hope to get this resolved. I will be posting on yelp bbb and other review sites. More

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Very good Elk Grove Nissan is the best dealer I have even been to. Good service, friendly and easy to deal with. I will come again if I need another car. Elk Grove Nissan is the best dealer I have even been to. Good service, friendly and easy to deal with. I will come again if I need another car. More

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Amazing customer service/great price I'm giving Nissan of Elk Grove 5/5 because of their amazing customer service and great prices. They worked with my credit, gave me a low payment and i I'm giving Nissan of Elk Grove 5/5 because of their amazing customer service and great prices. They worked with my credit, gave me a low payment and interest rate. More

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Great working w/ Maria a Enjoyed the process in order to purchase my new pathfinder. Sales and finance were very easy to work with. Maria took the time to explain all feature Enjoyed the process in order to purchase my new pathfinder. Sales and finance were very easy to work with. Maria took the time to explain all features on the Pathfinder 4x4 Platinum. More

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Excellent Used Car Experience Bought a certified used car from sales rep Omar Bubakar. He stayed late after the store closed to help us, was very friendly and knowledgeable, and n Bought a certified used car from sales rep Omar Bubakar. He stayed late after the store closed to help us, was very friendly and knowledgeable, and negotiated in a positive manner until we reached a fair price. This might have been my best car-buying experience ever. Omar made all sorts of promises...and kept every one--even after the sale. He followed up with a couple of service issues and took care of everything. I would definitely buy a car from Omar again. Before I came in, I emailed with Mitchelle Soneja, who held the car for me and answered my advance questions about extra fees and charges (there are no unnecessary ones) promptly. After the deal was done, the finance guy (Vu) was fast and efficient and did not try to pressure me or try to upsell anything. My overall experience with this dealership has been excellent. This will be my first stop for another Nissan. More

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Fantastic Everyone was attentitive, helpful and welcoming. Our sales rep Shailene Briggs was very patient and informative throughout the entire process. As a re Everyone was attentitive, helpful and welcoming. Our sales rep Shailene Briggs was very patient and informative throughout the entire process. As a result, our experience could not have been better. Thank you. More

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First Time Buyer Bought my first new car yesterday thanks to Be Yang. Having visited a few dealerships before with not the best experiences, my boyfriend and I were he Bought my first new car yesterday thanks to Be Yang. Having visited a few dealerships before with not the best experiences, my boyfriend and I were hesitant. However, Be Yang welcomed us before we even got to the door and helped us through the entire process. He made the process easy and painless. Never did I feel pressured or intimidated. I ended up leaving with a new Nissan Sentra! I cannot express how thankful I am that we came to Nissan. I'd recommend Nissan and Be Yang to anybody looking to buy a new car. Thanks Be!!!! More

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Nissan of Elk Grove and Anthony Glover is legit! I set up an appointment with Anthony Glover over the internet. The appointment was on a Sunday and his day off. He was aware that I REALLY wanted and I set up an appointment with Anthony Glover over the internet. The appointment was on a Sunday and his day off. He was aware that I REALLY wanted and needed a car and he agreed to come in. Anthony was patient, and thorough. He answered all of my questions and worked very hard to get me the best price for the car I wanted. I never once felt pressured or a victim of the stereotypical "car salesmen" slick talk. I had done my research before going in, so I know he was being real. Honestly, I went in the dealership with my defenses up, ready to stand firm to not be taken advantage of during the process. However, dealing with Anthony felt like I was buying a car from an old high school friend. With that said, I did spend a very long time at the dealership. I did a lot of waiting but in the end the experience was great. I left hungry, but with the car I wanted! More

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Fast service Be and Guillermo helped me get a car the day I needed it. They were nice and courteous. Answered all my answers and accommodated my needs. I was ab Be and Guillermo helped me get a car the day I needed it. They were nice and courteous. Answered all my answers and accommodated my needs. I was able to drive away with the car I needed the same day!! More

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