Vitaliy Khlebnikov | Page 48

In Good Hands When I come to service my vehicle at this dealership I always see Vitaliy and as the title reads I know I’m always in good hands. Vitaliy does a super When I come to service my vehicle at this dealership I always see Vitaliy and as the title reads I know I’m always in good hands. Vitaliy does a superb job from beginning to end of the time I spend waiting on my vehicle. Sharing updates as soon as he receives them and giving realistic ETAs. I really can’t ask for more. Thank you Vitaliy and team! More

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Amazing Service Every single time i go into Subaru in Silver Spring i am impressed with the service. Rodney has been my service advisor for quite some time and he goe Every single time i go into Subaru in Silver Spring i am impressed with the service. Rodney has been my service advisor for quite some time and he goes above and beyond every single time. He keeps me updated with the status of my car and tries to get me out as soon as possible. He is extremely professional. Not to mention the donuts the have in the waiting area. Really recommend this dealership! More

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Outstanding service The service and courtesy at Herb Gordon Subaru is outstanding. I work with Vitaliy Khlebnikov and he is highly knowledgeable, responsive and courteous The service and courtesy at Herb Gordon Subaru is outstanding. I work with Vitaliy Khlebnikov and he is highly knowledgeable, responsive and courteous. The work is done efficiently, quickly and effectively, keeping me informed of any issues. Quality service all around. More

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Outstanding customer service and quality of work — as always I’ve used HG for all my service needs since purchasing my vehicle in 2014. The dealership and service department is top notch and I will use them for I’ve used HG for all my service needs since purchasing my vehicle in 2014. The dealership and service department is top notch and I will use them for years to come. More

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Check engine light issue Herb Gordon resolved my issue in a very short amount of time. Always happy when I come to Herb Gordon and they have answers to my questions. Herb Gordon resolved my issue in a very short amount of time. Always happy when I come to Herb Gordon and they have answers to my questions. More

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Smooth, efficient Excellent service. I arrived, they told me what to expect, and what they would do, and they did it within the promised time. Check-out was easy. All i Excellent service. I arrived, they told me what to expect, and what they would do, and they did it within the promised time. Check-out was easy. All in all, exactly what I like: expectations set, met, and mecdeparting earlierbtgan I thought. More

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Emergency Service I came in with a Check Engine Light on while traveling from Maryland to my home in Maine. Vitaliy took care of the situation, diagnosed the problem ( I came in with a Check Engine Light on while traveling from Maryland to my home in Maine. Vitaliy took care of the situation, diagnosed the problem (bad alternator), fixed it within an hour, and sent me on my way so much more promptly than I had feared. What a great service! Vitaliy was such a gentleman. Thank you! More

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Tire replacement This was the second time this year I had to have a tire replaced due to puncture. I am getting great use out of my tire warranty and the Herb Gordon f This was the second time this year I had to have a tire replaced due to puncture. I am getting great use out of my tire warranty and the Herb Gordon folks take great care of me. I drop in without an appointment, get service fast and an on the road in an hour and a half. More

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They Always Treat me like Royalty Herb Gordon Subaru has always been the only trustworthy place to go to when it comes to Vehicle Purchase and Service. They tell you what you need with Herb Gordon Subaru has always been the only trustworthy place to go to when it comes to Vehicle Purchase and Service. They tell you what you need without trying to upsell something that you don't really need. Which is needless to say: Trustworthyness separates this Dealership from every other dealership and makes people like myself keep coming Back! The Herb Gordon Family of Dealerships is Definitely the Way to Go! More

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Excellent service Phoned the service department Wednesday after 4:00 with a tire leaking air. Vitaliy was able to schedule an appointment for Thursday. We checked in Th Phoned the service department Wednesday after 4:00 with a tire leaking air. Vitaliy was able to schedule an appointment for Thursday. We checked in Thursday 1:30, rediscussed the tire situation and the service needed. Vitaliy kept us informed all along the way and the job was completed under the original time of 1.5 hours he had told us at the beginning. More

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