Vitaliy Khlebnikov | Page 47
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
532 Reviews
Write a Review532 Reviews of Vitaliy Khlebnikov
December 07, 2018
Excellent service and quality Herb Gordon Subaru provides the best service quality and experience of any dealership I have used during my almost 4 decades of car ownership. Service Herb Gordon Subaru provides the best service quality and experience of any dealership I have used during my almost 4 decades of car ownership. Service rep Vitaliy Khlebnikov should be especially commended for his exceptional attention to service quality. More
November 30, 2018
Great customer service! I can’t say enough about how great the staff in the Service department are at Herb Gordon Subaru. I had to have major work done on my 2010 Forester an I can’t say enough about how great the staff in the Service department are at Herb Gordon Subaru. I had to have major work done on my 2010 Forester and Vitaliy took the time to explain everything, find some coupons, and even got the car out of the shop earlier than anticipated. They were kind and easy to work with. I’m very pleased with the quality of the car given to my car and will return again. More
November 27, 2018
In and out no hassle great service Vitaliy, as always, was wonderful. He got the work done quickly and communicated with me every step of the way. I would recomend him to all my friends Vitaliy, as always, was wonderful. He got the work done quickly and communicated with me every step of the way. I would recomend him to all my friends and associates. More
November 27, 2018
Superb Subaru Service Been going here for a year for my 2017 Subaru Forester servicing needs and I can say that this is worth the trip. Very courteous folks and always very Been going here for a year for my 2017 Subaru Forester servicing needs and I can say that this is worth the trip. Very courteous folks and always very attentive to customers needs. Hot beverage and free wifi available while waiting and I always get a complimentary car wash. Keep up the great work! More
Other Employees Tagged: Claudia Herrera
November 23, 2018
12K Service Maintenance I was very pleased with the service, in particular, the Service Advisor (Vitaliy K.). He took time to talk to me about the necessary items. Even at I was very pleased with the service, in particular, the Service Advisor (Vitaliy K.). He took time to talk to me about the necessary items. Even at the end, walked me to my car and made it easy for me to just pull out. I would like to use him again. More
November 23, 2018
Awesome experience Vitaliy is always awesome every time I come into the dealership. I always ask for something extra that he has an answer for each time. he customizes m Vitaliy is always awesome every time I come into the dealership. I always ask for something extra that he has an answer for each time. he customizes my needs based on what I want and I appreciate that. I’m sure everyone else is great as well, but I haven’t had the pleasure to work with them. If it’s not broke, don’t fix it right? Thanks so much. 😃 More
November 20, 2018
Always a great experience Always do great work. They've even squeezed me in when they don't have any appointments left. The quiet lounge allows me to work while I wait. The sta Always do great work. They've even squeezed me in when they don't have any appointments left. The quiet lounge allows me to work while I wait. The staff is friendly and I never feel like I'm getting hustled! More
Other Employees Tagged: Michael Goodman, Bob Thompson
November 14, 2018
Always a great experience Been coming to HG for years. Always a positive and pleasant experience. Vitaliy is outstanding and takes good care of me and my car. Will continue to Been coming to HG for years. Always a positive and pleasant experience. Vitaliy is outstanding and takes good care of me and my car. Will continue to come here for service and/or purchases for years to come. More
October 31, 2018
Great service My car had wet carpeting within a few weeks of purchase. I was given a loaner car during their investigation, I was kept informed during the service/r My car had wet carpeting within a few weeks of purchase. I was given a loaner car during their investigation, I was kept informed during the service/repair time and my carpeting was fully replaced after the faulty part was replaced. The staff was pleasant, friendly, and professional with every encounter. Highly recommend them for service. More
Other Employees Tagged: Nick Burke , Michael Goodman
October 25, 2018
None Better.. Vitaly Khelbnikov has to be the best service advisor in the DMV, if not, the country at large. He is the ultimate in customer care and service, and I Vitaly Khelbnikov has to be the best service advisor in the DMV, if not, the country at large. He is the ultimate in customer care and service, and I often find myself being treated like a dignitary. The dealership has earned my trust and loyalty over the years, but I have often thought that if Vitaly moved or transferred across the country, I would follow just for the service experience. His standard of professionalism and customer attention is matchless and rare. I am honored to have him as my service advisor. Thanks, Vitaly! More

