Vitaliy Khlebnikov | Page 49

Great service I felt welcome and appreciated as a customer. The service was professional and friendly. Overall, it was really great even though I had to wait for a I felt welcome and appreciated as a customer. The service was professional and friendly. Overall, it was really great even though I had to wait for a while. More

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Excellent customer service Vitality was so helpful during my visit. He kept me updated as my crosstrek was being repaired. Thank you for making car repairs an easy experience Vitality was so helpful during my visit. He kept me updated as my crosstrek was being repaired. Thank you for making car repairs an easy experience to deal with. Having a smiling face greet you at the door, sets the standard of excellence for quality customer service. More

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Great Service. Great People I’ve been coming to HG for all my service needs since I bought my WRX in 2014. This week I had a problem with my clutch and to my disappointment had r I’ve been coming to HG for all my service needs since I bought my WRX in 2014. This week I had a problem with my clutch and to my disappointment had recently passed warranty mileage. Greg, Vitaliy and team went to bat for me and replaced under goodwill. Their willingness to go above and beyond will keep me coming to HG for years to come. —Vitaliy (an enthusiast himself) has always been my go-to and has helped me with a variety issues and provided helpful tips over the years. Always friendly, efficient and knowledgeable. —Greg even humored me by watching video clips of the clutch problem on my cell phone and personally tested the car before returning it to me — as good as new. Many Thanks to the guys at HG for the attention and addressing the needs of that annoying customer who is obsessed with their car and all the little details. See you next time. More

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Professional, courteous, reliable service Have been using their Service Dept since I bought our car there. Always good service. Explain what needs to be done and don’t do things not needed. N Have been using their Service Dept since I bought our car there. Always good service. Explain what needs to be done and don’t do things not needed. Never any problems. More

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Quick and always polite I've been to Herb Gordon Subaru working with Vitaliy several times. Every experience has been outstanding. Professional staff and quick service. Defin I've been to Herb Gordon Subaru working with Vitaliy several times. Every experience has been outstanding. Professional staff and quick service. Definitely has my recommendation. More

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Great service and staff Great service speedy efficient and customer friendly. Vitali was great service advisor. I had Made a same day appointment and car wash was very much a Great service speedy efficient and customer friendly. Vitali was great service advisor. I had Made a same day appointment and car wash was very much appreciated.. More

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Vitaliy Khlebnikov is awesome! Vitaliy at Herb Gordon Subaru has been an excellent advisor regarding the maintenance of my Legacy. He is always courteous, easy going and helpful. Vi Vitaliy at Herb Gordon Subaru has been an excellent advisor regarding the maintenance of my Legacy. He is always courteous, easy going and helpful. Vitaliy always gets back to me right away when there is any kind of issue with the car. I trust him and feel very comfortable bringing the car to him. It’s a big bonus to have this kind of peace of mind. More

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Pleased Bought my car at Herb Gordon a little over 2 years ago. I have found Herb Gordon service to be professional, trustworthy, and hospitable. I love being Bought my car at Herb Gordon a little over 2 years ago. I have found Herb Gordon service to be professional, trustworthy, and hospitable. I love being able to make appointments online. I appreciate the teamwork. Bob happened to be walking out the door as I drove up. He immediately checked me in and passed me over to Vitaliy, who provides my service. He explains with as much detail as I want what needs to be done. Usually, I wait. Vitaliy tells me how long it will be; they're either right on time or quicker. More

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Excellent Service w/Professional Staff No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professio No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professional service I always receive. The customer service reps, especially Vitaley, are candid, honest and make getting your vehicle serviced as painless as possible. More

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Reliability and A-1 customer service It Is easy to make an appointment. When you bring your car in the staff is extremely efficient checking you in getting the data it necessary to servic It Is easy to make an appointment. When you bring your car in the staff is extremely efficient checking you in getting the data it necessary to service the car as quickly as possible. The service facility is clean and welcoming. There is a lovely quiet area to work in while you wait. I have also, for bigger jobs, had a hassle free loaner car. The work is done to the highest standard. Everyone is polite and committed to the highest customer service. More

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