Vincenzo Catalano
Vincenzo Catalano at Mark Christopher Auto Center

Vincenzo Catalano

Internet Sales Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.9
189 Reviews
4.9

189 Reviews

Write a Review

Dealership Experience

13 yrs, 10 mos

Industry Experience

22 yrs, 10 mos

Specialties & Trainings

Mark of Excellence Award Winner

Languages Spoken

English English

Italian Italian

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Employee Video

189 Reviews of Vincenzo Catalano

August 31, 2024

Dealership Rating
Employee Rating

Mark Christopher is the only car dealership that makes a transaction as smooth as possible. Johnny was very responsive to any questions I had throughought the process. You can't miss at Mark Chris! More

by WALTERSJASON1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mendoza

Sep 03, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience with us at Mark Christopher Auto Center. It's great to hear that Johnny was able to assist you and make the process smooth. We look forward to seeing you again and hope you enjoy your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 27, 2024

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Employee Rating

We had a great experience with the Team at Mark Christopher. Very professional. They made our transaction easy. More

by grothfussii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! We appreciate your kind words about our team and are delighted to hear that your transaction was smooth and professional. We look forward to assisting you again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 23, 2024

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Employee Rating

We love coming to this dealership for service and the service advisor Cesar is extremely professional and explains everything in detail and always keeping me updated with the status of our vehicle. More

by LUZ.ADRIANA1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Mark Christopher Auto Center responded

Thank you, Luz, for your kind words and for choosing Mark Christopher Auto Center for your service needs. We're thrilled to hear that Cesar provided you with a professional and detailed service experience. We appreciate your recognition of his efforts, and we're here to assist you with any future service needs. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2024

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Employee Rating

Best dealership in the world ask for vince good job fast service good vehicle awesome More

by robertj1495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review, Robert! We appreciate your kind words about Vince and our team. We're glad you had a fast and excellent service experience with us. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 14, 2024

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Employee Rating

A first-class dealership that makes the buying process easy, seamless, worthwhile, and enjoyable. They have my business, and that a lifelong commitment. More

by HAL HARGRAVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

Jun 18, 2024

Mark Christopher Auto Center responded

Thank you, Hal, for your kind words and for choosing Mark Christopher Auto Center! We are thrilled to hear that your experience was easy, seamless, and enjoyable. We appreciate your commitment and look forward to serving you for years to come. Your satisfaction is our top priority! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Aug 06, 2024

HAL HARGRAVE responded

My journey at Mark Christopher began with the purchase of a new GMC Yukon XL. From the moment I stepped into the dealership, I was greeted with warmth and professionalism. The sales team demonstrated in-depth knowledge about the vehicles and a genuine commitment to understanding my needs and preferences. They guided me through the features, benefits, and options available for the GMC Yukon XL, ensuring I made an informed decision that perfectly suited my requirements. The entire sales process was seamless. The team provided transparent and competitive pricing, and there was no pressure to make an immediate purchase. Their patience and willingness to answer all my questions created a comfortable environment, making the experience enjoyable and stress-free. Following the decision to purchase, the finance department at Mark Christopher truly stood out. The finance team was thorough, professional, and incredibly helpful. They walked me through various financing options, explaining the terms and conditions in a clear and understandable manner. Their expertise ensured I secured the best possible financing rate, tailored to my financial situation. The finance team also demonstrated a high level of integrity and transparency, eliminating any concerns or uncertainties about the financial aspect of my purchase. They were efficient in processing the necessary paperwork, allowing me to complete the transaction smoothly and promptly. My positive experience extended beyond the purchase with the exceptional service department at Mark Christopher. The service team has consistently provided top-notch maintenance and care for my GMC Yukon XL. Scheduling appointments is convenient, and the staff is always accommodating, ensuring minimal disruption to my daily routine. During each visit, the service advisors exhibit professionalism and attentiveness. They thoroughly explain the required maintenance or repairs, provide accurate cost estimates, and offer timely updates on the status of the work. The quality of service is outstanding, with skilled technicians who ensure my vehicle is in excellent condition. The service department also emphasizes customer satisfaction, often going the extra mile to address any concerns or requests. Their commitment to excellence is evident in every interaction, reinforcing my trust and confidence in their services. Across all departments, the hallmark of Mark Christopher GMC, Chevrolet, Cadillac, Buick is their world-class customer service. Every individual I have interacted with, from the sales team to the finance and service departments, has demonstrated a consistent dedication to providing an exceptional customer experience. Their friendly demeanor, professionalism, and willingness to assist create a welcoming atmosphere that sets them apart from other dealerships.

May 31, 2024

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Thank you for the Service in our new Cadillac, Your service department always kept us updated More

by rick.smith53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Mark Christopher Auto Center responded

Thank you for the positive feedback, Rick! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center with your new Cadillac. Our service department takes pride in keeping our customers informed and satisfied. I look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 06, 2024

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Juan was great and kept in touch with me and resolved my issue with my truck More

by ERNIE2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jeff Rizzi , Juan from Service

May 08, 2024

Mark Christopher Auto Center responded

Ernie, we appreciate your kind words about our team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2024

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Great service and kind staff. Really took their time to answer any and all questions to make sure I was satisfied More

by rdprojects.info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caesar

Apr 23, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 08, 2024

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Employee Rating

Excellent vibe throughout the dealership. Everyone I worked with did what they said they would do. Not what you find in many businesses these days. Will refer friend here! More

by Sanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri

Apr 10, 2024

Mark Christopher Auto Center responded

Sanford, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if we can help you with anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 03, 2024

Dealership Rating
Employee Rating

I normally do not leave reviews as they are subject to too many variables. What could be good one day could be a miss on another. But I must share my experience about our recent service on our 2018 GM More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess

Apr 05, 2024

Mark Christopher Auto Center responded

Thanks for the kudos! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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