716 Reviews
Write a Review716 Reviews of Vincent Lor
November 17, 2020
Awesome customer service from the guy who took my car when I pulled in to the service advisor, valet driver and cashier. Kudos to all of you!!! when I pulled in to the service advisor, valet driver and cashier. Kudos to all of you!!! More
Other Employees Tagged: SHANE ALBRECT
November 15, 2020
There are Good people I love them because they do a Good work for me. That is why I bring all my vehicles to them.Thanks. work for me. That is why I bring all my vehicles to them.Thanks. More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
November 13, 2020
The dealership offers variety of services needed to maintain your car The rep was receptive to my needs and offered advice in keeping with my wishes maintain your car The rep was receptive to my needs and offered advice in keeping with my wishes More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
November 02, 2020
I appreciate the atmosphere at the service department. The staff is always accommodating best they can and friendly snd professional. I had an issue that caused an oil leak and Heiser fit me in to fix it The staff is always accommodating best they can and friendly snd professional. I had an issue that caused an oil leak and Heiser fit me in to fix it on a busy Saturday after I towed my car there. More
Other Employees Tagged: Tracy also friendly (gal taking paperwork/payments)
October 27, 2020
Love Heiser! Everyone is friendly, fast, and efficient! I’m not sure who my service person was, but he was very nice and friendly. Thank you! I’m not sure who my service person was, but he was very nice and friendly. Thank you! More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
October 26, 2020
Battery not switching over as quickly as it was prior to both of my 5K and 10K mile services. Almost like it was turned down, or altered. Not to mention my MPG's have ebbed, and now seemingly plateaued, sin both of my 5K and 10K mile services. Almost like it was turned down, or altered. Not to mention my MPG's have ebbed, and now seemingly plateaued, since I brought it in. Really makes me wonder. More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
October 23, 2020
Just moved to Mequon from Franklin and thought the friendliness and service was outstanding...much better than Wilde Toyota. You actually found the leakage problem in my tire rim! Thank you! friendliness and service was outstanding...much better than Wilde Toyota. You actually found the leakage problem in my tire rim! Thank you! More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
October 19, 2020
I have to thank the kind gentleman that was behind the desk who brighten my day. I've been out of work fir 6 monthsvand gave me a no charge tire rotation. You can't imagine how much it meant to me. Than desk who brighten my day. I've been out of work fir 6 monthsvand gave me a no charge tire rotation. You can't imagine how much it meant to me. Thanks so much for your service. More
Other Employees Tagged: Joe Kuckuk , Bob Arciszewski
October 16, 2020
Getting pretty tired of Heiser. Every time I come in for service something doesn't add up. Always trying to up sell on service. $90/hour for just a diagnostic check? What do you pay your guys $20/hour maybe service something doesn't add up. Always trying to up sell on service. $90/hour for just a diagnostic check? What do you pay your guys $20/hour maybe? Probably my last time. Even this survey, name one person you worked with. That person's name isn't even on here. I had to pick someone so I picked Vince but he didn't take care of me. You have my wife's email address from a place she doesn't even work at. More

