Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 16

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
717 Reviews
4.7

717 Reviews

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717 Reviews of Vincent Lor

September 18, 2023

Dealership Rating
Employee Rating

The service experience was quick and easy. I’ll be going back for sure the next time I need maintenance. More

by ALISON.DIRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

Dealership Rating
Employee Rating

Waiting area is clean, comfortable, and drinks are complimentary. Dealer was up front about any additional items needed. More

by CGHABAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 18, 2023

Dealership Rating
Employee Rating

I really like dealership I believe they know what they know I have a Toyota Avalon and I never felt mean when I went there to get it get something done to him. I try other mechanics and every time I come More

by CAMIXO7488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 19, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 16, 2023

Dealership Rating
Employee Rating

Had a 830 apt for oil change should not take 2plus hours unacceptable why take so many appointments More

by HOLLYRAASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager in an effort to better our business and employees.

September 15, 2023

Dealership Rating
Employee Rating

We were at Heiser for routine maintenance. Kevin suggested we add an alignment, since it hadn't been done in a long time. He also told us to consider getting new spark plugs at our next visit More

by Susie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Kevin Driebel

Sep 15, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 13, 2023

Dealership Rating
Employee Rating

The service department has always been courteous and prompt whenever I bring my vehicles in. More

by SHAKTISWISDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 15, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 13, 2023

Dealership Rating
Employee Rating

Heiser Toyota is a good place for car service . service was done in timely manner More

by vijayatiitm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 15, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 08, 2023

Dealership Rating
Employee Rating

From the time I walked in the service rep was welcoming. He understood that I was there for oil change and I had some concerns. He serviced my car and met all my expectations. 😊 More

by carlajagers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 08, 2023

Dealership Rating
Employee Rating

Everyone was super friendly and kept me up to date on my cars issues and cost More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 11, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 02, 2023

Dealership Rating
Employee Rating

Good costumer service and very humble and highly help full people. Highly recommend for every one. Thank you More

by SZ200979
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 05, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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