Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 15

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
717 Reviews
4.7

717 Reviews

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717 Reviews of Vincent Lor

October 04, 2023

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Employee Rating

Great service, went in for an oil change, not too bad of a wait. Employees were friendly More

by DUNGER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk

Oct 04, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 28, 2023

Dealership Rating
Employee Rating

Great customer service. Best Toyota dealer in Milwaukee. I would highly recommend Vincent Lor and Peter. More

by Tubhmoob80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Peter Miszewski

Sep 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2023

Dealership Rating
Employee Rating

Good customer service and friendly service. The wait time for services was not long. Would go again More

by lilypajzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 27, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2023

Dealership Rating
Employee Rating

Clean environment great customer service and friendly people the associate was very friendly and understanding More

by COPSOYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 27, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 26, 2023

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Employee Rating

Heiser Gabe me a wait estimate of 1 1/2 hours for a check engine light that was on. But they had my car just shy of 3 hours total and didn't find what was wrong until I said I had to leave. Then they suddenl More

by M.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Lowther

Sep 28, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can discuss what happened during your experience.

September 22, 2023

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Employee Rating

Service is so good I returned for my recommended services. 15 words minimum huh, A B C D E F G, H I J K LMNOPQ, R S T U V, W X Y Z. I mean, I'm a returning customer, I don't know what else to say. More

by touaxiong74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

Sep 25, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 21, 2023

Dealership Rating
Employee Rating

Josh and the entire service team were very helpful. This is the only place that I get my vehicle serviced! More

by jennymurphy27
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 25, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 21, 2023

Dealership Rating
Employee Rating

It was my car's 25K service. There was nothing muct to be done. Nice part this visit was that I had to wait roughly 30 mins. More

by SANEESH.9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed , Kevin Driebel, Colt Grandstaff

Sep 25, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 21, 2023

Dealership Rating
Employee Rating

He was amazing and so helpful with my vehicle maintenance. Oil change was quick and done great More

by MOUAPHANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 21, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 20, 2023

Dealership Rating
Employee Rating

It’s always a pleasant experience at the metro mall location. Wonderful staff members . My wait time a bit but I will always come to this location. More

by NTHOMPS0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Sep 21, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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