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Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 12

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
716 Reviews
4.7

716 Reviews

Write a Review

716 Reviews of Vincent Lor

November 24, 2023

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Employee Rating

Very good with their work and staff is very nice. . it is very hard to get appointment that's all. More

by JOHN_VARGHESE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2023

Heiser Toyota responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 24, 2023

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Employee Rating

polite, on time, informative, clean waiting room, reasonably priced, repairs that have been done on my truck were effective More

by CARYLEE.HAMMER
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 27, 2023

Heiser Toyota responded

Carylee, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 22, 2023

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Employee Rating

My service rep. was courteous, listened to my concerns and answered my questions clearly and concisely. More

by wrock48
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2023

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 20, 2023

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Employee Rating

i have the best experience in my appointment, everything was good, i like the service i’ve got, i would go back for future service, thank you very much More

by reggae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Nov 21, 2023

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vincent met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 16, 2023

Dealership Rating
Employee Rating

Overall the service was excellent. I come here for all regular servicing and I am always impressed with the professional and friendly staff. Also, I am never there longer than I expect More

by CRABTAILS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2023

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 15, 2023

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Employee Rating

I've use to coming here and they always deliver the help that I needed. More

by CHUEHUELOR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2023

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Employee Rating

Heiser has been our go to dealer and service provider for 15 years, and we’ve been consistently satisfied. My only disappointment is Toyota’s termination of their sponsorship of US Speedskating. More

by GEBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 14, 2023

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 10, 2023

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Employee Rating

Customer oriented. Good communication regarding maintenance or repairs and open with options for unforseen issues. More

by RKLINGBIEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Nov 11, 2023

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 08, 2023

Dealership Rating
Employee Rating

Quick and attentive service! Always willing to go the extra mile to get your service done! More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 09, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 06, 2023

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Employee Rating

There is no driver service on the weekend and it is very hard for leaving the car there and wait for it. More

by Fue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Kevin Driebel, Matt Foti

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Nov 06, 2023

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Nov 07, 2023

Fue responded

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