Vincent Lor
Vincent Lor at Heiser Toyota

Vincent Lor | Page 11

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Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
716 Reviews
4.7

716 Reviews

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716 Reviews of Vincent Lor

January 17, 2024

Dealership Rating
Employee Rating

I like y’all service y’all are nice people and funny I wish I could come back and another car thank you very much I appreciate y’all. More

by YVONNEBROWNUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Tom Lowther , Matt Foti, Joshua Porter

Jan 17, 2024

Heiser Toyota responded

Yvonne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 16, 2024

Dealership Rating
Employee Rating

Terrible experience. Still don't have my truck. Gave me loaner car with terrible tires and now I've been stuck in the snow. Technician overfilled car with oil and now the More

by FRANCESCA.P.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shahat Mohamed, Joe Kuckuk, Chad Covert, Peter Miszewski, Tom Lowther , Shardai Flores, Matt Foti, Kevin Garski, Joshua Porter

Jan 20, 2024

Heiser Toyota responded

Francesca, We're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 21, 2023

Dealership Rating
Employee Rating

I have purchased five cars from this dealer and the service there has been most favorable. They seem very confident and are able to complete repairs in a timely and quality manner. More

by BDLAUTTAMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 10, 2023

Dealership Rating
Employee Rating

The representative was efficient and kind. When I arrived they begin to service my car immediately. More

by DANNI484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Kevin Driebel, Matt Foti

Dec 11, 2023

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 30, 2023

Dealership Rating
Employee Rating

Great dealership to work with. No pushy salesmen and helpful through every step of the closing process. Highly recommend doing business with them and will definitely be back to pur More

by munn3y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

Dec 01, 2023

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 30, 2023

Dealership Rating
Employee Rating

Helpful and knowledgeable service department. My salesperson Jorgo, constantly goes above and beyond to ensure my experience is nothing short of excellent. More

by NMELLIS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Joe Kuckuk, Jakub Kania, Tom Lowther , Joshua Porter

Dec 01, 2023

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Jorgo was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 29, 2023

Dealership Rating
Employee Rating

Always great service and great waiting area with drinks. I will always use Heiser for my Toyotas More

by ccovert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk , Matt Foti

Nov 29, 2023

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 27, 2023

Dealership Rating
Employee Rating

Was able to get an appointment when I needed and had great service from start to finish. More

by JENNYNICHOLS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

Nov 27, 2023

Heiser Toyota responded

Thank you for your very kind review, Jenny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 27, 2023

Dealership Rating
Employee Rating

Was happy with my service. They gave me a vehicle to use. Just bugged that the car wash was down. More

by emilybille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Driebel

Nov 27, 2023

Heiser Toyota responded

Thank you for your business and this review, Emily. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 25, 2023

Dealership Rating
Employee Rating

Pleasant atmosphere. Polite and knowledgeable employees. The dealership was very clean. The financial person explained all of the paperwork to my understanding. More

by randy.raitanen
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Nov 27, 2023

Heiser Toyota responded

Randy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vincent met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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