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Vincent Hernandez
Refer Me
105 Reviews
Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!
Read moreDealership Experience
2 yrs, 5 mos
Industry Experience
30 yrs, 4 mos
Specialties & Trainings
Ford Certified
105 Reviews
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105 Reviews of Vincent Hernandez
November 20, 2024
Very prompt and on target I appreciate the effort made by your team to rectify the problems with my vehicle your team to rectify the problems with my vehicle More
by MICHAELHUNSBERGER
Verified CustomerOther Employees Tagged: Austin Davey
November 15, 2024
Am a loyal Campbell service customer, but it’s a struggle to get through to service via the phone. When my vehicle is in for service, it can be very difficult to speak to someone to get an update. Often goes to get through to service via the phone. When my vehicle is in for service, it can be very difficult to speak to someone to get an update. Often goes to voicemail. This has been an ongoing issue when I’ve needed to get in touch. I now select mobile service and the friendly woman who operates that line will connect me with someone. More
by emparks513
Other Employees Tagged: Austin Davey
November 14, 2024
The staff and service is always helpful and great to work with! They're always there when I need them. with! They're always there when I need them. More
by FOCUSESE
Other Employees Tagged: Marvin Dawson, Austin Davey , Gene Dittmer,Colin Daley
November 14, 2024
The staff and service is always helpful and great to work with! They're always there when I need them. with! They're always there when I need them. More
by FOCUSESE
Other Employees Tagged: Marvin Dawson, Austin Davey , Gene Dittmer,Colin Daley
November 12, 2024
Service dept is always rude when I call they say hello hello hello very rude. They act like they can't hear the call on multiple attempts and different months apart . They do not want to accommodate the c hello hello very rude. They act like they can't hear the call on multiple attempts and different months apart . They do not want to accommodate the customer. Wanted to schedule me out 6 wks for an alignment an said I had to drop it off it would take all day ! I called Jordan Ford they scheduled me when I wanted to come in ( the next week) an it took 1 hour. I will never come back to Campbell Ford More
by Canoecathy2
Other Employees Tagged: Austin Davey , Anyone who answers the phone in service dept
November 10, 2024
Service Department Manager is always willing to do what it takes and go the extra mile. it takes and go the extra mile. More
by FATHERFUNK56
Other Employees Tagged: Austin Davey
November 08, 2024
Prompt service; courteous, personable and knowledgeable techs. The techs explain the work completed and also review the status of the vehicle (of upcoming maintenance work that may be needed) techs. The techs explain the work completed and also review the status of the vehicle (of upcoming maintenance work that may be needed) More
by brenda
Other Employees Tagged: Erik Blad
November 05, 2024
The employees there are wonderful and helpful and fix my car in a timely manner. car in a timely manner. More
by FOCUSESE
Other Employees Tagged: Marvin Dawson, Austin Davey
