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Vincent Caccavale

Overview Reviews (20) Inventory (221)

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Vincent Caccavale

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.8

20 Reviews

Overview Reviews (20) Inventory (221)

Languages Spoken

English

4.8

20 Reviews

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20 Reviews of Vincent Caccavale

October 08, 2025

Dealership Rating

Employee Rating

The team were professional and courteous. Everything went well. That's all I can add. Everything went well. That's all I can add. More

by COMP2NITE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vanessa Gonzalez, Melanie Betancur, Steven Ferchak

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Oct 14, 2025 -

The New Babylon Honda responded

Hi COMP2NITE, Thank you for taking the time to share your experience! We’re glad to hear our team was professional and courteous, and that everything went smoothly. We appreciate your feedback and hope to assist you again in the future! — The New Babylon Honda Team

September 20, 2025

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Employee Rating

Pleasant experience, explained everything that was needed, recall was completed. Great communication and fast service needed, recall was completed. Great communication and fast service More

by Jasmine19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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September 11, 2025

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The dealership did an amazing job with answering all of my questions and concerns. The person who helped me, Vincent, was excellent and such a patient gentleman. my questions and concerns. The person who helped me, Vincent, was excellent and such a patient gentleman. More

by GGANGARA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 11, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience! We’re so glad to hear that all of your questions and concerns were addressed and that Vincent provided you with excellent, patient service. We’ll be sure to pass along your kind words to him. We truly appreciate your feedback and look forward to assisting you again in the future!

September 10, 2025

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Employee Rating

Everyone were very helpful and understanding my needs, Explaining every questions i asked, I’m. Very satified with all. Explaining every questions i asked, I’m. Very satified with all. More

by MARIARR416

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vanessa Gonzalez, Melanie Betancur

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Sep 11, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We’re so glad to hear that our team was helpful, attentive, and took the time to answer all of your questions. We’re thrilled you’re satisfied with your experience and look forward to assisting you again in the future!

September 03, 2025

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Employee Rating

Everything went well. I really appreciate the service provided by the service advisor Vincent. Good communication I really appreciate the service provided by the service advisor Vincent. Good communication More

by batish1987

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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September 03, 2025

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I had a great experience at Babylon Honda. The service was fast, efficient and friendly. My car was diagnosed and repaired much quicker than I expected and everything was explained clearly a The service was fast, efficient and friendly. My car was diagnosed and repaired much quicker than I expected and everything was explained clearly along the way . Special thanks to Vincent, Angel and Nick, they went above and beyond to make sure everything was handled smoothly. They were professional, courteous and genuinely helpful. It’s not often you find a team this dedicated to customer satisfaction. Highly recommend Babylon Honda. More

by Colleen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angel,Nick

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Sep 04, 2025 -

The New Babylon Honda responded

Hi Colleen, thank you so much for your kind words and recommendation! We’re thrilled to hear that Vincent, Angel, and Nick provided you with such professional and attentive service. Our team takes pride in making the process smooth and stress-free, and it’s wonderful to know they exceeded your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

July 11, 2025

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Employee Rating

Vincent did a great job with my service needs. He explained details, costs and expected wait time He explained details, costs and expected wait time More

by BF717

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 15, 2025 -

The New Babylon Honda responded

Hi BF717, Thank you for the great feedback! We're happy to hear that Vincent provided clear communication and excellent service during your visit. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to assisting you again! Best regards, The New Babylon Honda Service Team

July 03, 2025

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Employee Rating

Angel Fernandez always my visits pleasant thorough along with Mauricio the Technician Thanks guys much appreciated with Mauricio the Technician Thanks guys much appreciated More

by Queen Roz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angel Fernandez & Mauricio

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June 29, 2025

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Employee Rating

Very good ,right on time ,no problems. I will go back any time. Let my friends know about it I will go back any time. Let my friends know about it More

by procy24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Falco

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June 19, 2025

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Employee Rating

Vincent was very helpful. He is a huge asset to Honda service. There has been a lot of turn-over in this department and I really hope he will be appreciated. He is very per He is a huge asset to Honda service. There has been a lot of turn-over in this department and I really hope he will be appreciated. He is very personable. More

by AQUAMARINEFISH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 20, 2025 -

The New Babylon Honda responded

Thank you so much for your thoughtful review! We're thrilled to hear that Vincent made such a positive impression — he truly is a valued member of our team. We appreciate your kind words and your recognition of his dedication and professionalism. We'll be sure to share your feedback with him and the team. Thank you again for choosing Babylon Honda!

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