Abraham Castillo
Abraham Castillo at The New Babylon Honda

Abraham Castillo

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.3
40 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

40 Reviews

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40 Reviews of Abraham Castillo

April 08, 2026

Dealership Rating
Employee Rating

Service was great, very polite and explained everything. Love it there. Will recommend everyone to come. More

by dawarner5261
Service Price Transparency
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Recommend Dealer
Yes

April 03, 2026

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Everyone is really nice here. Never had a problem with service which is why I keep coming back. More

by sally.5062
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk

March 27, 2026

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Great and efficient customer service like always. Always welcome you with a big smile. Thank you More

by YENIPHERN
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk

January 28, 2026

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Charged me 60. 00 dollars for a license plate light bulb…Felt taking advantage of a senior citizen. This was during an inspection…I live 2 blocks away from the repa More

by marsing
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Recommend Dealer
No

Other Employees Tagged: Steven Ferchak

January 18, 2026

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There is a guy in that dealer and his name is Abraham. He is really bad guy and very rude. I dont gonna go again that dealer More

by Bahadir
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Recommend Dealer
No

Other Employees Tagged: Steven Ferchak

Jan 21, 2026

The New Babylon Honda responded

Thank you for bringing this to our attention, Bahadir. We’re very sorry to hear about your experience, as this is not the level of service we strive to provide. We take feedback like this seriously and would appreciate the opportunity to learn more and address your concerns directly. Please feel free to contact our management team so we can work toward a resolution. We value every customer and hope to have the chance to restore your confidence in our service department.

January 13, 2026

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They were very professional and courteous and kept me apprised of what was needed At all timrs More

by Peggy.schreiner53
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2026

The New Babylon Honda responded

Thank you for your kind words, Peggy! We’re glad to hear our team was professional, courteous, and kept you informed every step of the way. We truly appreciate your feedback and look forward to assisting you again in the future.

January 12, 2026

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Easy to setup an appointment online. Clean shop and nice lobby for customers. Nice staff. Good communication and service More

by LOU2000NOW
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Recommend Dealer
Yes
Jan 21, 2026

The New Babylon Honda responded

Thank you for your feedback! We’re glad to hear that you found our online appointment system easy to use and that you enjoyed our clean facility and friendly staff. Clear communication and quality service are always our goal, and we appreciate your kind words. We look forward to serving you again!

December 28, 2025

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They did the best they could for me. Especially Nancy, she was very courteous and understood where I was coming from and my concerns. More

by agfxe79
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Recommend Dealer
Yes
Jan 24, 2026

The New Babylon Honda responded

Thank you for your kind words and for being a Verified Customer. We truly appreciate you taking the time to share your experience. We’re glad to hear that our team did their best for you, and especially that Nancy made such a positive impact. Her courtesy, understanding, and attentiveness to your concerns are exactly what we strive for at The New Babylon Honda. We’ll be sure to share your feedback with her. Thank you again for choosing us. We look forward to assisting you in the future and are always here if you need anything.

December 16, 2025

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Employee Rating

Great service, professional, courteous and accommodating. My battery died late one evening and I was able to easily leave it at the service center without worry. They took care of it in less than a day More

by JCVOSILLA
Service Price Transparency
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Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

Easy to schedule, Service took less than an hour. Service advisor did a great job More

by sriccardi73
Service Price Transparency
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Recommend Dealer
Yes
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