Viki Donjuan
Viki Donjuan at Kia of North Austin
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Viki Donjuan

Client Care Manager

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

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5.0
9 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

9 Reviews

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9 Reviews of Viki Donjuan

May 02, 2025

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Employee Rating

Everyone on the team was super helpful. Chris was by my side the whole time and made sure I was comfortable. Everyone offered me the quality friendliness. More

by gem120477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2025

Kia of North Austin responded

We're delighted to hear that Chris and the team at Kia of North Austin provided such a supportive experience. Thank you for sharing your positive feedback, and we're glad you felt comfortable throughout the process!

March 27, 2025

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Nothing but great service. They make me feel like I have good friends working at Kia North. Daniel Epstein in particular is a great asset for this Company, he always makes me f More

by Victor Delgado
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 28, 2025

Kia of North Austin responded

Victor, it's wonderful to hear that Daniel and the team at Kia of North Austin made you feel like part of the family! We appreciate your kind words and are always here for any questions or concerns. Thank you for choosing us!

January 10, 2025

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Brought Car into dealership for recall, was out in 15 minutes with a ride from Uber. Got the car back in a timely fashion cleaner than when it went in. Terrific service. More

by billyGoat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Kia of North Austin responded

We're delighted to hear that your recall service was quick and efficient at Kia of North Austin! It's great to know you appreciated the Uber ride and clean car. Thanks for sharing your experience with us!

June 28, 2024

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I normally am wary about buying vehicles, but Hannah and the team at Kia of North Austin did an amazing job! She was patient with me, answered all my questions, and was definitely not like the typical sale More

by aboyd0784
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hannah Brusseau, Susan Idais , Cody Frazier

Jun 28, 2024

Kia of North Austin responded

Thank you for sharing your experience! We're delighted to hear that Hannah and the team at Kia of North Austin made your car-buying process smooth and hassle-free. Enjoy your new vehicle!

June 12, 2024

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Kia of North Austin is the best in Austin, I have friends that bought cars from, Toyota, Nissan & Honda, They dont compare to Kia. How Kia takes care of a customer. I have been getting my Kia serviced f More

by Ms. Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Frazier, Wills Philyaw, Richard Williams, Daniel, Deja, Christina & Ramona. Hanna

Jun 12, 2024

Kia of North Austin responded

We're delighted to hear about your fantastic experience with Wills and the entire team at Kia of North Austin! Enjoy your new 2024 Forte, and thank you for being part of our family for all these years!

May 02, 2024

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Great experience. Was treated very well. Great customer experience with everyone. Every one was very helpful. More

by Dafara88
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bre'shard Jones , Jason Thompson, Richard Williams

May 02, 2024

Kia of North Austin responded

We're delighted to know you had a great experience at Kia of North Austin! Our team is always here to provide top-notch service. Thank you for the positive feedback, and we hope to see you again soon!

May 01, 2024

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Great service. Cool app that let me know what needed attention and let me agree or reject each recommendation. It also allowed me to track their progress. Very up More

by Mikail D.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Myhra , Nice lady at accounts received

May 01, 2024

Kia of North Austin responded

Mikail, we're glad to know you found our app and service helpful at Kia of North Austin. We always aim for transparency in pricing so it's great to see that reflected in your experience!

April 20, 2024

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Excellent customer service. I would buy another car from this dealership. Dylan and Levi were phenomenal More

by bbarlow84
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Levi Durst, Dylyun Villarreal

Apr 22, 2024

Kia of North Austin responded

Thank you for the shout-out! We're glad to know Dylan and Levi provided excellent service at Kia of North Austin. Looking forward to your next visit!

December 17, 2023

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Jerome knight was great! He made it easy for us! Highly recommend! We will be back in a few more years for our 3rd Kia! :) More

by Demetri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Knight, Meriah Teran , Derek Martinez, Destinie Smith, Tayler Snider, Jason Thompson, Richard Williams

Dec 18, 2023

Kia of North Austin responded

Demetri, we're so glad to know Jerome made your experience at Kia of North Austin a great one! We appreciate the recommendation and look forward to seeing you again. Safe travels until then!

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