Sebastian Carlson

You WISH your finance rep was as cool and as funny as Hannah. Insanely dry sense of humor...but also quite good at her job. We felt comfortable, not rushed, and she was a pro. She (of course) did all of Hannah. Insanely dry sense of humor...but also quite good at her job. We felt comfortable, not rushed, and she was a pro. She (of course) did all of the finance stuff offering you different packages and warranties but didn't overly pressure on any of it and gave us room to breath as we were considering whether or not to take certain things. In the end, she only got us for one upgrade but was awesome throughout the process and had us through the paperwork and back on the road in near-record time. She's really good at her job and she's an asset to Kia / Lithia. (This review started out about Hannah but after selecting our reason for visit - new car - it is giving the option to include info about our sales rep.) We worked with Sebastian Carlson who is disarmingly charming and was really thorough and patient throughout the process. As a whole, the dealership was efficient and provided great service and we're really happy with our experience. A++ for Hannah & Sebastian. More

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Sebastian was absolutely amazing from the moment we stepped in his office to the time we drove off with that sweet new car. He wasn’t pushy like your typical car salesman. I highly appreciate him. stepped in his office to the time we drove off with that sweet new car. He wasn’t pushy like your typical car salesman. I highly appreciate him. More

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Sebastian was wondering to work with! I walked in knowing exactly which car I wanted and he made sure I left with exactly that one. Despite having to be in the dealership for hours due to I walked in knowing exactly which car I wanted and he made sure I left with exactly that one. Despite having to be in the dealership for hours due to only one finance manager and multiple deals going on, he made sure my son and I were well taken care of! 10/10 recommend! More

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Very friendly guy, no messing around, highly recommended! He worked with the rest of the dealership very quickly and smoothly. Very happy with my purchase, probably the best experience I've had buying a us He worked with the rest of the dealership very quickly and smoothly. Very happy with my purchase, probably the best experience I've had buying a used car. More

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Sebastian was amazing! We will for sure use him again when we get a car for my son. Overall great experience! We will for sure use him again when we get a car for my son. Overall great experience! More

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Sebastian was amazing in helping me with the recent purchase of my new Telluride! Such professionalism and a true honor to work with on this purchase. He was genuinely interested in my needs and assis purchase of my new Telluride! Such professionalism and a true honor to work with on this purchase. He was genuinely interested in my needs and assisted in meeting all of them! More

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Friendly dealership that understood my expectations and walked me through the entire process quickly and efficiently. walked me through the entire process quickly and efficiently. More

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Sebastian was very friendly, helpful, and dedicated to getting us a good deal. He showed us exactly what we asked for! We were in and out in no time! getting us a good deal. He showed us exactly what we asked for! We were in and out in no time! More

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We had a wonderful experience working with Sebastian on our new Kia Telluride. From the start, he truly listened to all of our needs and made sure we felt heard throughout the entire process. He took his t our new Kia Telluride. From the start, he truly listened to all of our needs and made sure we felt heard throughout the entire process. He took his time during the test drive, walking us through every detail of the vehicle so we felt confident in our decision. What really stood out was how patient and thorough he was in explaining everything, not once did we feel rushed. Sebastian also worked closely with us to reach the price point we needed, making the experience both comfortable and stress-free. If you’re looking for someone who genuinely cares about helping you find the right fit, Sebastian is the person to see. More

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Sebastian Carlson was a great salesperson to work with. Friendly and genuine, he listened to what we wanted and didn’t use the pressuring tactics we have experienced when purchasing cars in the past. He wa Friendly and genuine, he listened to what we wanted and didn’t use the pressuring tactics we have experienced when purchasing cars in the past. He was transparent and went beyond the normal sales experience to get us the things we needed to feel comfortable with the purchase. His communication was good during the process, and he was quick to respond to questions we had. The buying process at Kia North was easy and didn’t feel stressful. Everyone was friendly, helpful and easy to talk to, and the store had a positive feel. Would recommend Sebastian and Kia of North Austin if you’re in the market. More

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