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Victoria Steinetz
Victoria Steinetz at Jim Ellis Toyota of McDonough
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Victoria Steinetz

Assistant Service Manager

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.8
31 Reviews
4.8

31 Reviews

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31 Reviews of Victoria Steinetz

July 23, 2024

Dealership Rating
Employee Rating

Neat, clean, friendly, knowledgeable, affordable, I would definitely bring my car back here! Great service More

by Chiyana0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re delighted to hear that you found our service neat, clean, friendly, and knowledgeable. It’s great to know that you found our services affordable and that you plan to return. Your satisfaction is our top priority, and we’re thrilled to see that we met your expectations. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

July 13, 2024

Dealership Rating
Employee Rating

All of the Advisors I have come in contact with provide Exceptional customer service even to their service bar. Very clean and comfortable environment! More

by missyew294
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Aspen Evans, Kaitlyn Kerce, Lavar Frederick

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Jul 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that all our service advisors have provided you with exceptional customer service. At Jim Ellis Toyota, we take pride in maintaining a clean and comfortable environment for our customers. We look forward to serving you again!

June 16, 2024

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Employee Rating

Always very punctual the appointment times and has taken care of the Camry since we’ve had it!!!!! Excellent service and work . More

by conkledustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Hernandez, Kaitlyn Kerce, Jon Carpenter

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Jun 17, 2024

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. We are so happy to hear that you enjoyed your recent experience with us. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again in the future!

June 15, 2024

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Employee Rating

This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More

by MASONANGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Aspen Evans, Jimmy Hernandez, Kaitlyn Kerce, Jon Carpenter, Lavar Frederick

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Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you love our team and feel like family at Jim Ellis Toyota. Providing a welcoming and friendly environment is important to us, and we appreciate your kind words. We look forward to continuing to serve you and making you feel at home with us!

June 14, 2024

Dealership Rating
Employee Rating

Always the best service and support from the front of the house with the intake reps to the back of the house with the technicians. More

by OMAR12EIGHTEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're thrilled to hear that you consistently receive the best service and support from our amazing staff. Providing excellent service throughout your entire experience is our goal, and we appreciate your recognition of our team's efforts. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you!

June 13, 2024

Dealership Rating
Employee Rating

I don’t mind bringing my car for service. The people are very pleasant to talk to and you can be served coffee and snacks while you wait. More

by MEMORYHENDRYX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan

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Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you enjoy bringing your car in for service at our dealership. Providing a pleasant experience with friendly staff is important to us. We appreciate your loyalty and look forward to continuing to serve you in the future!

June 12, 2024

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Employee Rating

That service is so good and I love it, I will like to recommend everyone to go that place. More

by JESUS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Aspen Evans, Jimmy Hernandez, Kaitlyn Kerce, Jon Carpenter, Lavar Frederick

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Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and recommendation! We're glad to hear that you enjoyed our service. If there are any specific areas where we can improve to earn a higher rating, please let us know. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 08, 2024

Dealership Rating
Employee Rating

The atmosphere in the Waiting service area is very nice everything is very clean There More

by BARBARA_BURNT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Aspen Evans, Kaitlyn Kerce, Jon Carpenter, Lavar Frederick

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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 07, 2024

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Employee Rating

We would never recommend a different dealership! This place has been absolutely amazing! 10/10!!! More

by fishingforlife1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Dani Sao, Kaitlyn Kerce

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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

We're delighted to hear that you had such an amazing experience with us! Thank you for your kind words and for choosing our dealership. Your satisfaction is our top priority, and we're thrilled to have earned your trust and recommendation. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 05, 2024

Dealership Rating
Employee Rating

Everyone was super nice and helpful! Having to fix your car is not something that is always planned, but the team made sure it was smooth and easy. In and out in under an hour. More

by Graciemthorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Kersey

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Jun 07, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you're pleased with the service you received from our dealership and that Oscar provided excellent service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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