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Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 30

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
292 Reviews
4.4

292 Reviews

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292 Reviews of Victoria Gilliland

August 20, 2024

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Employee Rating

It takes about two hours for an oil change my nine-year-old kid can do an oil change in 20 minutes. Every time I leave my check engine light is on within an hour More

by Coady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 23, 2024

Group 1 Buick GMC North responded

Coady, I appreciate you taking the time to inform me about your recent oil change. I deeply regret any inconvenience you may have encountered due to the extended wait time, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Manny Escalon After Sales Director mescalon@group1auto.com

August 19, 2024

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Employee Rating

When you go to buy a vehicle, everything is fabulous spectacular and awesome. But when you go to the service department, a different story More

by Vdewalt42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin

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Aug 23, 2024

Group 1 Buick GMC North responded

Vdewalt42, I apologize that you had a less than satisfactory experience with our service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email listed below. Deanna Fuimaono Service Manager dfuimaono@Group1Auto.com

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