Victoria Gilliland
Victoria Gilliland at Group 1 Buick GMC North

Victoria Gilliland | Page 29

Marketing Director

Group 1 Buick GMC North

11300 Farm to Market 1960 Rd W
Houston, TX 77065

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4.4
292 Reviews
4.4

292 Reviews

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292 Reviews of Victoria Gilliland

September 06, 2024

Dealership Rating
Employee Rating

Beck and Masten dealership was a great experience. My salesman treated me with great respect and did everything to make my experience a joyful moment from time I talked to him on the phone and help me More

by roberttimothydavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

roberttimothydavis responded

The service department was best everyone I met treated me with me with a friendly smile and asked if I ever needed anything just call them.

September 05, 2024

Dealership Rating
Employee Rating

2/3 scheduled oil changes have taken over two hours. When making the appointment I verified the filter and oil were in stock. I was sent home overnight with the wrong oil so I could come back the follow More

by Jlrm99
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ansley/Jade was great explaining problems

Sep 08, 2024

Group 1 Buick GMC North responded

Jlrm99, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Deanna Fuirmaono Service Manager dfuimaono@Group1Auto.com

September 05, 2024

Dealership Rating
Employee Rating

Thanks for the three choices Love my new Buick that pick and thank you Fabio & the sales team More

by LIZZEt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: FABIO AND THE GENERAL MGR

Sep 28, 2024

Group 1 Buick GMC North responded

Lizzet, we are so pleased you enjoyed your visit to Beck & Masten Buick GMC North! Thank you, and have a fantastic day!

September 04, 2024

Dealership Rating
Employee Rating

Great experience. Everyone was great to deal with from sales to finance. I would definitely purchase again. More

by Jhartman2629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2024

Group 1 Buick GMC North responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Dealership Rating
Employee Rating

Nice and courteous people to work with Very helpful in every part of the transaction. More

by Adsempe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2024

Group 1 Buick GMC North responded

Hi Adsempe, thank you for taking the time to leave a review for us at Beck & Masten Buick GMC North. We're happy we could meet your expectations! Thank you again for the great review!

September 01, 2024

Dealership Rating
Employee Rating

Tk was are sales person and he made our wish come true. We were blessed to have a top of the line salesman just like our vehicle. He was friendly and full of energy. We definitely appreciate him. More

by Hannah Greer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TK

Sep 06, 2024

Group 1 Buick GMC North responded

Hi Hannah, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Dealership Rating
Employee Rating

It took longer than I thought it would but the representative took very good care of me and I appreciate it very muvh More

by dinkbarron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Group 1 Buick GMC North responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Dealership Rating
Employee Rating

Awesome place super friendly people. From salesman Chris to the manger, enjoyed speaking with everyone. More

by jwalkjwalk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hennis

Aug 31, 2024

Group 1 Buick GMC North responded

Hi, we are very happy Chris could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2024

Dealership Rating
Employee Rating

Oil change on my 2019 GMC Sierra was quick an efficient. I was surprised to learn that my model(Elevation), took 8 quarts of oil instead of 5! They did let me use the coupon I received in the mail($29.95 More

by kylemackaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris, Sunni, tall man in black.

Aug 24, 2024

Group 1 Buick GMC North responded

Hello, we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2024

Dealership Rating
Employee Rating

Everything was done in a timely manner. Wesley kept us very well informed. Thank you. More

by Kbox58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wesley

Aug 24, 2024

Group 1 Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We are always more than happy to assist you if anything else comes up. Take care!

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