Victoria Bruno

Stacy goes up and beyond to take care of the customer. Always willing to help Always willing to help More

by maxbrozik74 Verified Customer Verified Customer

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Vicki did a great job of explaining the issue with my recent complaint, and the problem was solved to my satisfaction. Thanks! recent complaint, and the problem was solved to my satisfaction. Thanks! More

by cra2 Verified Customer Verified Customer

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The only thing I didn’t like was when I pulled in. I’ve never had service there before and the person leading me in was bossy. No Good morning? How are you ? How’s your morning? Nothing. Just stop, pu I’ve never had service there before and the person leading me in was bossy. No Good morning? How are you ? How’s your morning? Nothing. Just stop, put window down, keep key in car and get out. I stood there outside of the car because I had no idea what to do. A few seconds went by and he said you need to go inside. I thought to myself I’ve never been here before , I’m not sure what to do. Everything else was great. Maybe greet customers and ask if the first time there and not be so bossy. Thanks! More

by mitchm98 Verified Customer Verified Customer

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Fantastic work! I LOVE the free oil change you get when you buy a bud bear vehicle. Great customer service. I LOVE the free oil change you get when you buy a bud bear vehicle. Great customer service. More

by clare_clark Verified Customer Verified Customer

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The service was very expedient and fixed all that I wanted to have the Subaru team look at. wanted to have the Subaru team look at. More

by lukeday19 Verified Customer Verified Customer

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I will go back I think they did a good job. Took care of the things I didn't like. Took care of the things I didn't like. More

by millieeallen Verified Customer Verified Customer

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Second time of service at Baer! Tori was also very accommodating and excellent in providing me with a question that I asked. In fact I also talked with a car sales rep. Larry Royhas Tori was also very accommodating and excellent in providing me with a question that I asked. In fact I also talked with a car sales rep. Larry Royhas about my interest in a hybrid Subaru which I hope is forthcoming in 2025. I have transferred my car service from South Hills Subaru to this dealership! Thanks Pat Marasco More

by pandpmarasco Verified Customer Verified Customer

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Loved they were able to pick my car up at work and bring it! That helped tremendously! it! That helped tremendously! More

by danise_white Verified Customer Verified Customer

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Brought my car in for inspection. No problem with tire sensor. Left with a tire sensor problem, which I feel was caused by the mechanic. Took the car back twice and Budd Baer wants to No problem with tire sensor. Left with a tire sensor problem, which I feel was caused by the mechanic. Took the car back twice and Budd Baer wants to charge me almost $300 to fix it! I am a long time customer and have purchased several cars from them. This is the first time I've had any problem with the mechanics. I am 77 years old and feel that I am being taken advantage of, telling me I have to fix a tire sensor problem that did not exist until I brought my car in for inspection. VERY DISAPPOINTED in the dealership. More

by cra2 Verified Customer Verified Customer

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Extremely efficient and helpful. Larry Roytas is the best, he helped me with my fob battery well he did it. The young man at the car wash was great , also so helpful. Larry Roytas is the best, he helped me with my fob battery well he did it. The young man at the car wash was great , also so helpful. More

by caseywhipps Verified Customer Verified Customer

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