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Victor Rivas

Overview Reviews (32) Inventory (517)

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Victor Rivas

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Victor Rivas

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9

32 Reviews

Overview Reviews (32) Inventory (517)

4.9

32 Reviews

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32 Reviews of Victor Rivas

January 08, 2025

Dealership Rating

Employee Rating

Very helpful and got me a good deal, did almost everything through phone saved mevalot of time everything through phone saved mevalot of time More

by garcia_sergio45

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joel Olivares

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Jan 08, 2025 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

January 03, 2025

Dealership Rating

Employee Rating

Both answered all my questions and helped me in finding the right vehicle for my needs. the right vehicle for my needs. More

by georgerobertson_98

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Bukrinsky

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Jan 06, 2025 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 28, 2024

Dealership Rating

Employee Rating

No pressure sales, very friendly & courteous. Excellent customer service. Delivered my vehicle to us on Christmas Eve. Excellent customer service. Delivered my vehicle to us on Christmas Eve. More

by clay.hertenberger

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Sonnier, Joel Olivares , Deyme Perez

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Dec 30, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 13, 2024

Dealership Rating

Employee Rating

Victor Rivas is a great salesman. Easy to work with and just a great all around guy! Easy to work with and just a great all around guy! More

by dougdav34

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Mujica, Denise Beyner-Stanley

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Dec 13, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 09, 2024

Dealership Rating

Employee Rating

Great service and awesome salesman victor is great at explaining the process and he's understanding and great person explaining the process and he's understanding and great person More

by CLEMENTE.ZAMORA.JR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 10, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 07, 2024

Dealership Rating

Employee Rating

It was a great expirience, I feel me very comfortable and safe with negotiations, thank you! safe with negotiations, thank you! More

by DIEGOGMOLINAP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Dec 09, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 28, 2024

Dealership Rating

Employee Rating

The people we talked to were nice andhelpful. Also the building is nice and clean. Also the building is nice and clean. More

by postblb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Keith Mujica , Ms. Deyme: 5 Stars

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Dec 02, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 03, 2024

Dealership Rating

Employee Rating

Friendly service, easy to work with. Really enjoyed my buying experience, definitely would recommend them to anyone in need of a new vehicle! Really enjoyed my buying experience, definitely would recommend them to anyone in need of a new vehicle! More

by ceclarkson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Keith Mujica

Report | Print

Nov 04, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 29, 2024

Dealership Rating

Employee Rating

Friendly staff, very helpful. We're ready to answer any and all questions. Was treated very professionally. We're ready to answer any and all questions. Was treated very professionally. More

by ceclarkson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Mujica

Report | Print

Oct 30, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 26, 2024

Dealership Rating

Employee Rating

The dealership was nice and friendly. As a first time buying I felt stupid purchasing my vehicle because reviewing my documents there were things included that were optional to my purchas As a first time buying I felt stupid purchasing my vehicle because reviewing my documents there were things included that were optional to my purchase I wasn’t made aware that were optional. I wish I would have been made aware of certain items being added before purchasing as it added a lot to my final sale. More

by alypina11

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

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Oct 28, 2024 -

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

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Victor Rivas

Certified Sales Professional

Big Star Cadillac

32 Reviews of Victor Rivas

Dealership Inventory (517 Vehicles)

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