Victor Montes

INFINITI of South Bay responded

Thank you so much for taking the time to leave this five-star review! We're thrilled that you felt comfortable throughout the entire process and that our team was able to assist you without any pressure. We believe that buying a car should be an enjoyable experience, and we’re so happy to know that you felt supported every step of the way. We appreciate you choosing us for your purchase! We hope you’re enjoying your new vehicle and look forward to seeing you again for any future needs! Thank you, Anita Ruiz New Car Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We're thrilled you found exactly what you were looking for, and without any pressure! It means a lot to us that you appreciated our focus on service and selection. Our customers are our #1 priority, and we work hard to ensure they leave satisfied. We loved having you in and hope to see you again down the road! Welcome to the INFINITI of South Bay Family! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Woohoo! 🎉 Thanks for the awesome review on your used vehicle purchase! We're glad to hear you had such a fantastic experience purchasing your used vehicle at INFINITI of South Bay! A huge thank you for the awesome five-star review! It sounds like Victor and Brian really did well, making the whole process smooth and stress-free. We're so glad they were able to answer all your questions and go the extra mile to make sure you were totally happy with your purchase. That's exactly the level of service that we aim to achieve! We hope you're absolutely loving your new ride! Thanks again for choosing INFINITI of South Bay. Best, Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Nicole, Thank you for recognizing that our team was friendly and professional. As a family owned business, we strive to treat people as we would like to be treated. Our difference is our people and how we serve our clients, and it is so meaningful when this is recognized and appreciated. Thank you for your review, and for your business. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thanks for leaving this awesome review! I am so glad Victor could make everything go smoothly and meet your expectations. I’ll be sure to pass along your kind words to him, he is always going above and beyond. Enjoy your car, and we look forward to seeing you again in the future! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Wow! Thank you so much for this incredible review! We're thrilled that we continue to provide you with a five-star experience for all your automotive needs! Jaime, Anita, Coach, Mike, and the entire team, work hard to ensure our customers receive top-notch service with care and professionalism. Thanks for the special shoutouts! We're delighted that your Elite Protection Program and Maintenance Care Plan have given you peace of mind, it's our goal to make your experience as rewarding as possible. Great reviews like this encourage our team to keep up the good work, thank you again. Cheers to many more winning deals ahead! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your AWESOME review! We're honored that you chose to do business with INFINITI of South Bay, even with the distance. We're thrilled that our customer service continues to impress, our customers are our #1 priority! Your recommendation means the world to us, and we can't wait to help you with your next vehicle purchase. Thank you for the 5-star recognition, we appreciate your trust and look forward to welcoming you back in the future! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

That's the bottom line, isn't it? Everyone likes being treated fairly; that's what we do here at INFINITI of South Bay. We build long-term client relationships by treating the client professionally, respectfully, and fairly. Add to that communicating in a helpful and friendly way, and you have the recipe for great client service. Thank you for taking the time to review INFINITI of South Bay and we are glad you enjoyed our new modern building and showroom. We look forward to seeing you again! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Linda, This is so nice of you to leave such an amazing review of your sales experience with my sales team, you are most appreciated. It is great to learn that they made your transaction fast and easy! At INFINITI of South Bay we're about "EASY", it's the INFINITI of South Bay way! And thank you for calling-out Victor, Larry and Miles by name. We will be sure to recognize them in our Monday morning team meeting. We look forward to all the friends and family you'll be sending our way! Thank you so much. Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Carmen, We are so pleased to learn that our team was super friendly, patient and provided good service. Thank you for sharing your sales experience here at INFINITI of South Bay. Unlike other dealerships, our goal is to first find out what is right for our client. Every client has different wants, desires and needs. It is only when you can match this with the right vehicle that you can truly deliver a positive experience. We are pleased to learn that your experience was excellent. Thank you for your business and we look forward to taking care of your service and maintenance needs in the years to come. Welcome to INFNITI of South Bay. Kelvin Bratcher Owner & General Manager INFINITI of South Bay